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Question

No Ticket Response In Two Days

  • 9 August 2024
  • 1 reply
  • 11 views

I opened a ticket yesterday and even today I have not gotten a response from anyone. The chat support bot just asked me to open a ticket and when asking for a live agent, told me since I have a ticket to wait. Can I get a update for my ticket?

I am trying to get the download link for the calendly plugin for outlook (not the addin) as I keep getting 404 calendar not found after trying to resync my calendar on the web dashboard. I don’t know why I am getting the 404 error, if it due to the plugin key I have not working or the plugin being outdated (was installed maybe one or 2 years ago).

Hi there Jared! First and foremost, we sincerely apologize for the delay in responding to your request. We recently experienced an unexpected increase in volume and our team is working diligently to catch up. By chance, do you have any one of your ticket numbers so that I can look it up on my end respond before EOD?