I recently upgraded to the Standard plan. I’m trying to create a “Collective” meeting type but I keep getting this message.
Question
Not recognising paid plan
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Hi
Can you try clearing your browsers cache and cookies to see if the issue persists? You can follow the steps to do this here: https://its.uiowa.edu/services/how-clear-cache-and-cookies-your-web-browser
Let me know if this works!
Got it, thanks for trying that!
In this case, I would reach out to our support team so they can take a look at your account and see whats going on here. You can either chat in with them directly, or by emailing support@calendly.com.
Let me know if you have any questions!
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