Not recognising paid plan

Hi ​@Nick71306 - Thanks for reaching out.

Can you try clearing your browsers cache and cookies to see if the issue persists? You can follow the steps to do this here: https://its.uiowa.edu/services/how-clear-cache-and-cookies-your-web-browser

Let me know if this works!

Hi David I tried clearing the cache in Brave but I still get the same result

Got it, thanks for trying that!

In this case, I would reach out to our support team so they can take a look at your account and see whats going on here. You can either chat in with them directly, or by emailing support@calendly.com.

Let me know if you have any questions!

Thanks David, I’ll do that!