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Community Member
February 6, 2024
Question

One-off meeting name not being used as title for calendar event, why???

  • February 6, 2024
  • 16 replies
  • 1957 views

In the documentation for one-off meetings there is this note,

“Note: The name of this meeting will not appear in the title of the calendar event that is created for this event. E.g. if you name this meeting “Quick Chat” that name will not appear on the calendar event. What will appear on the calendar event is [Invitee Name] and [Host Name]. The meeting name will be shown in the body of the invitation.”

Can someone from Calendly explain to me why the calendar invite is set to “[Invitee Name] and [Host Name]” and not the event title?

I do not understand why this is “hard wired” this way as it is a horrible experience for my customers when I try to use this.

At minimum, could there not be an option that we can select whether we want the event title or this “[Invitee Name] and [Host Name]” to be the title for the calendar invite?

This seems very strange that the name of the meeting is not used as the title of the calendar invite.  Are these not the same thing?

Please help me understand.  Honestly, this single thing is preventing me from using Calendly.  If this were fixed (or a more useful option provided) I would use this service extensively!!!

Thank you for your insight!

This topic has been closed for replies.

16 replies

Kelsi
CalPal Emeritus
March 18, 2024

Hi Kelsi,

I’ve been running into the same issue as DanS and Ami78411. Can you explain why it defaults to the Invitee as the Event title? That seems hard-coded and not very user friendly. In addition, it uses the invitee name which isn’t too helpful for the invitee when it appears on their calendar. 

Attempting to force the “one-to-one” event type sounds like a hack. 

I do enjoy Calendly and think its pretty wonderful, but the Event title thing is beyond me and a friction point for your product that seems easily solvable.

Thanks,

Owen

Hey there! I appreciate your feedback here and will make sure it’s also included for our product team to look over in our monthly report! To date, the information I have already provided in the comments in this thread is all I have to offer as far as the “why” behind the way this works goes. 

Your thoughts on this matter to me and to us - and they will definitely be heard by more than just me! 

Kelsi - Calendly Community
DanSAuthor
Community Member
March 18, 2024

Thank you for staying so close to this thread, @Kelsi at Calendly!

From your perspective, is there any additional information that we, as users, could provide that would be beneficial to the product development team?

Product development is my line of work, so I understand the complexity of managing priority of the development team.  Anything that I can do to provide additional clarity on the request, count me in!

 

Thanks again!

Dan

Kelsi
CalPal Emeritus
March 18, 2024

Hey again @DanS - thanks for asking (and for your understanding)! 

Let me ping @SchedulingSteve to see if he can offer any insight re: what specific feedback might be most valuable in this case. 

He should be able to let us know, and you can comment from there! 

Kelsi - Calendly Community
Kelsi
CalPal Emeritus
March 19, 2024

Thank you for staying so close to this thread, @Kelsi at Calendly!

From your perspective, is there any additional information that we, as users, could provide that would be beneficial to the product development team?

Product development is my line of work, so I understand the complexity of managing priority of the development team.  Anything that I can do to provide additional clarity on the request, count me in!

 

Thanks again!

Dan

Hey there again, Dan! Please be on the lookout for an email from a member of our team to chat about this! We are excited for the opportunity to learn more from you and discuss. Thanks! 

Kelsi - Calendly Community
DanSAuthor
Community Member
March 19, 2024

Fantastic!!  I am excited to help however I can.

 

Again, thank you for being so engaged in this community! 

Kelsi
CalPal Emeritus
March 19, 2024

Fantastic!!  I am excited to help however I can.

 

Again, thank you for being so engaged in this community! 

Thank YOU for being so engaged! Have a great day! 

Kelsi - Calendly Community