Question

Paid for 1 Year but plan hasn't been upgraded

  • 9 May 2024
  • 1 reply
  • 10 views

I’ve renewed for 1 year of the standard plan, but my account has been downgraded to the free plan. When I go to the contact page it doesn’t work(no curser appears in the form) and live chat isn’t available.

Who do I contact about this and how do I get in touch with them?

Is there an email or phone number for billing or support?

Thank you


1 reply

Userlevel 7

Hey there @Avalon66112 - I’m sorry to hear this is happening!

The best and fastest way to get this sorted out will be to reach out to our billing team, which you can do by emailing billing@calendly.com

I hope this helps!

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