I deleted several old pending users that never signed up. My IdP is Microsoft Azure / EntraID. However the pending list did not update and the seats are still occupied.
I have 267 group members in Entra ID
In Calendly I see 256 active users + 23 pending = 279 seats taken.
Solved
Pending users removed from my IdP are still showing in pending (and taking up seats)
Best answer by David
Hi
In this case, I’d reach out to our support team so they can take a look at your account. They may need to do some work on the backend to help get these users removed.
You can either email us at support@calendly.com or by chatting in through your account (Much faster). We’ll be able to assist further from there!
Sign up
Already have an account? Login
Not a Calendly user yet? Head on over to Calendly.com to get started before logging into the community.
Employee Login Customer LoginLogin to the community
Not a Calendly user yet? Head on over to Calendly.com to get started before logging into the community.
Employee Login Customer LoginEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.


