Community Member
September 18, 2026
Question
Preventing duplicate phone number fields on booking form
- September 18, 2026
- 0 replies
- 4 views
Hi Support Team,
I am reaching out because I would like to prevent my booking form from asking for the client's phone number twice.
I currently use a workflow that sends an SMS reminder 1 day before the meeting. However, this setup seems to trigger a second phone number requirement on the intake form. Since I cater to busy professionals, I want to streamline this experience and avoid any double-entry.
Is there a way to consolidate this so the phone number is collected only once and automatically applies to the reminder workflow?
Thank you in advance for your help,
Carine
