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Question

Problem with Availability

  • April 7, 2026
  • 1 reply
  • 5 views

Hello,

I’m experiencing an issue with my Calendly availability and I’d appreciate your help.

I have set my availability using date-specific hours (overrides), and my schedule changes every day. I typically set time ranges like 9:00–15:00 and 16:00–20:00.

 

My event settings are:

Duration: 50 minutes

Time increments: 60 minutes

 

The issue is that when someone books a time slot (for example at 11:00), most of the other available slots disappear, and sometimes only earlier slots (like 9:00) remain visible.

 

I am not using:

Buffer times

Maximum events per day limits

I tried to choose 10 minutes buffer after each meeting but nothing happened.

 

Could you please help me understand why this is happening and how to fix it?

 

Thank you in advance.

1 reply

David
Community Manager
  • Community Manager
  • April 8, 2026

Hi ​@Thekli Komi - Thanks for reaching out on this - Happy to help!

Can you take a look at your booking page with the Troubleshooting tool? It should give you more insight into whats going on with those time slots after a booking is made. You can follow these steps in this article for more information: https://calendly.com/help/how-to-troubleshoot-unavailable-times-that-should-be-available#h_01J5ECSP8D62EHCKFFQXF9N12Y

Let me know what it looks like - If you have any questions, attach some screenshots of what you’re seeing so I can take a closer look! :)