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Question

Providing Rescheduling Link to Clients?

  • June 11, 2026
  • 0 replies
  • 3 views

With the new updates, the option to copy the reschedule link for an individual event from the reschedule page (Click on event → select reschedule→ select reschedule now) has disappeared. Chatbot confirmed it and a support person confirmed it. Chatbot mentioned that this could be done via the reschedule link in the email or calendar event the invitee received, but as the admin, I don’t have access to those.

The chatbot mentioned that you could recreate this link by using API or Webhooks to grab the Event ID And Invitee ID. That’s a bit above my tech level - has anyone else run into this and developed a workaround? We have Zapier and I can stumble my way through that as well. 

I do recognize canceling and providing them with the standard scheduling link is always a possibility, but I dislike the customer service optics of them potentially receiving the cancelation notice through their calendar before they see the email requesting a reschedule.