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Mann71777
Community Member
August 26, 2026
Question

reminder text to invitee now requires text reminders

  • August 26, 2026
  • 4 replies
  • 86 views

Now, Calendly wants a text verification code from the invitee after I book them. However, if I skip that step and do not verify my account by text, then the workflow process WONT work. 

If there’s a legal issue, let’s address it and make some changes; this is simply not acceptable.

      4 replies

      David
      Community Manager
      David
      Community Manager
      August 27, 2026

      Hi ​@Mann71777 - Thanks for reaching out. Sorry to hear how this is interrupting your workflow!

      As you might of seen in another thread, the recommendation now is to use the book on behalf flow as described in this article here.

      We’re working on a new process for verification when using the book on behalf feature. With that said, the rollout is still in progress, so we can’t guarantee an exact timeline for access.

      With the new flow, the host can enter the invitee’s phone number during booking, and the invitee will receive a text with a confirmation link to opt in to SMS notifications. That means the Invitee can complete verification when it’s convenient for them, rather than you needing to collect a 6-digit code live during booking.

      With that being said, I do understand how much of an impact this is, I’m still working on getting everyones feedback over to that team. Really appreciate your input!

      Mann71777Author
      Community Member
      August 30, 2026

      However, David, they still need to click on a link, which causes some discomfort. They may wonder, 'Why would I click on a link to receive a text reminder from a company or individual with whom I previously had this initial message or appointment?' 

        Frontline
        New Community Member
        September 1, 2026

        Yes! We ran in to this same issue and have complained to Calendly saying that there is a disclosure written under the box to enter the number for the text reminders...these aren’t sales texts they’re reminder texts of an appt and it’s ridiculous that they’re doing this! 

        They seemed to not care when telling them how important this was to fix and are now looking into Cal.com and AppToTo for a professional calendar service that provides these seamless reminders to clients. 

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