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Question

Replacing a managed workflow with a unique notification

  • March 26, 2026
  • 1 reply
  • 5 views

If I have a managed workflow attached to a managed event, but I want to drop off the text reminder for cancelation and replace that with a custom text reminder for cancelation for one user, is that possible? And if so, do I just delete the attached managed workflow and add a new text reminder? 

1 reply

David
Community Manager
  • Community Manager
  • March 27, 2026

Hi ​@Jeremy Austin - Thanks for reaching out!

Yes, thats all you’ll need to do! However, keep in mind this will only take effect for events that are booked after the change is made. Any currently booked events will keep the previous settings, as they are not updated retroactively.

Let me know if you have any questions!