Reschedule allowing clients to schedule on unavailable times

Hi ​@Annette31402  Thanks for reaching out and providing this. Just to confirm:

• Are you and your team using Single Use Links when this happens?
• Are you booking events on behalf of your customers?
• Does this happen both when the user reschedules & when the host reschedules the meeting?

If you haven’t already, I would also reach out to our support team over chat or email (support@calendly.com) to see if they can look into this as well! They’ll be able to dive a bit deeper into your account.

No, these are not single use links. I typically schedule these meetings for customers, but the reschedule is done by them. I just tried to reschedule someone to a day I have marked as unavailable, and it didn’t allow me to, but I know that on at least 3-4 occasions my customers have rescheduled on unavailable days. 

For now my fix is just scheduling “no work” on my connected calendar as if it was a meeting, and I believe this will temporarily solve the problem. But I would still like to get to the root of the problem.

I’ll go ahead and reach out to customer support. 

Thanks!