Rescheduled appointment canceled an existing appointment

Question

Today I had 15-minute meetings scheduled at 3:30 and 4:45. At about noon, my 3:30 appointment rescheduled to 4:30. This should have been fine, but when they rescheduled for 4:30, it seems to have automatically canceled my 4:45 appointment. So far as I can tell, the only reason for this is the 5-minute buffer I have on before meetings. Can someone please explain to me how this happened so I can prevent it from happening again?

Also, I see numerous posts on this forum (going back 2 or more years!) requesting the option to restrict the rescheduling options. I want 24 hours notice before any meeting so I can confirm my schedule, but if someone is able to reschedule an appointment to 2 hours or even 30 minutes from now, how am I supposed to ensure that I am available? Can Calendly please add in the option to prevent someone from moving one of my meetings to a time that I am unable to prepare for?

Ben82370 · Answer

I just checked, and I found that when booking, invitees can only book an appointment after the minimum scheduling notice.

However, immediately after booking, if the invitee uses the reschedule link, they can reschedule for my next available slot, even if that is 5 minutes from now.

Please fix this. The minimum scheduling notice that I can set for the initial booking should ALSO apply to rescheduling.

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