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I have searched for my question but can’t find any answers to what I specifically need.  

I have my appointments set up for specific days and times.  Not all day every day.  I let my clients know  ‘if these days and times don’t work, shoot me two times that do, and I will check my calendar.’  So sometimes I am available for a call at a time that is not set up in Calendly. 

Every now and then I get a client who schedules a call, and we need to change the date and time to one that is not set up in Calendly.  

 

Is there a way I can go in and change the appointment time in Calendly to a day and time I don’t have on my schedule?  Like a manual override for that?  It would be so nice if I could go into the scheduled appointment, and it let me Customize the date and time, I need to change it to. 

I also have workflows for reminders set up so I would like to keep that to the changed timeline as well.   

I am able to reschedule easily on my Google calendar and send a notification from there- but the original appointment time doesn’t show as available in Calendly for someone else to book that time. 

 

Hi ​@Marsha24518 - Thanks for reaching out!

Right now, you can manually override your schedule through the Contacts page! While the option won’t appear through a normal rescheduling process, I’d recommend cancelling the event, then booking that specific user through the contacts page. I’ve added steps below for what this looks like:

 

  1. Navigate to your Contacts tab.
    Contacts Tab.png
     
  2. Select Book Meeting next to the contact you are looking to reach out to.
    AD_4nXdzxJ1vLLpUOCpK_XUeyNNmE4e8lvrIhlzRTOBhb2rZ02_KsBKuqMfe_5H1UYObfQyR9OG6iZ61vr7ZGr0U0wcbqQHGZaJrD_UFfV2TSzVSSGRiGZfOs54AogXhqsn3eTOJDol3Mw?key=85JpWiZ9zYjLRP6-4mnCGCTF
     
  3. Select the event you’d like to book
    Contacts Select an Event Type to share.png
  4. Once the event is selected, you have a few options on this page
    AD_4nXcOLJ-4-1rW5rsg7ItAckj8qOkb4TQGDeHjbNwAeRPBYiln_117HcI6Qh4RDerD252wD_lZ0QXcgwFTDw7P8pNik8TLMPCyHfLtI0hClg5qphIZFsuijZ8d3pARPgmJky4lJHPGAA?key=85JpWiZ9zYjLRP6-4mnCGCTF
    1. Edit the Title, Duration or Location
    2. Add any guests to the meeting
    3. Override your availability by selecting the button on the top right

 

Let me know if you have any questions on this!

That is a big help!  Thank you so much!

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