Rescheduling & meeting management feedback

Hi ​@Rob58216 - I appreciate your feedback!
 

1. This is a good thing to note, I’ll share it with our product team - Hopefully we see this in the future!
2. When you select the Reschedule button, you should be given two options:

   

   
   From here you can reschedule it, or choose the option to share it with your invitee.
    

Let me know if you have any other points of feedback, I’d be happy to share it from there!

Hi David, 

Thanks for the reply. I found the two options to reschedule. What I can’t do is override available times so that I can reschedule it to a time I want, outside the availability offered to clients (as I can with a new event).  As I say this is possible on the IOS app but not the web interface. 

And this morning I’ve just discovered I can no longer share a single-use link, because the UI has been updated and the single use link button doesn’t work.  I tells me the single use link has been created and copied, yet when I paste it the copy hasn’t worked, and the link isn’t displayed anywhere so I can’t manually copy it. 

So I have to go over to my phone again and do it from there.

First world problems I know, but honestly this is a crappy user experience.  We pay for the privilege of using this system, and it doesn’t work properly. 

Kind regards, 

Rob

Hi ​@Rob58216 - Thanks for reaching out, completely understand.

Just to confirm, do you have another tab on your scheduling page labeled Single-Use Links?
 

This should contain every link thats created so you can copy it again if you need to. It will also display the status of previously created links like this:
 

Let me know if you have access to that page, it should make accessing those links much easier from the web experience.

Hi David, 

That’s helpful, thanks. The single use links have now started copying successfully to my clipboard too (not sure why that started working). 

Thanks for your help. 

Rob

Hi David

I’m still having to navigate to a different page to get the single use link to copy. It’s a workaround but it’s clunky. 

I’ve now just discovered after an embarrassing conversation with a client, that when I click on a contact its doesn’t even show me all the upcoming appointments I have with that person. Just the next one. This is useless. Surely it makes sense to be able to see everything to do with that contact on their contact page. 

Honestly I am at the point where it’s time to look for something that works better. As a paid service this doesn’t do the basics well. 

Thanks for your help again anyway. 

Rob