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Community Member
October 1, 2026
Question

Salesforce integration issue, even after it was claimed to be fixed

  • October 1, 2026
  • 2 replies
  • 12 views

Hi,

I reported the issue of not being able to reconnect Calendly to Salesforce on the 25th. On the 26th I got a response saying a temp fix had been deployed.

This fix did not work for us, so we were asked to wait for a final fix that cam later the same day. This fix did not work either, and we are still not able to reconnect the integration. I reported this as a response in the same day. Since then, I’ve been in a loop where I get responses from your support, but they just say they are waiting for a response from the Engeneering department.

I would appreciate a confirmation that this is still being looked at, as we’re closing up on one week of downtime, and this is impacting our business.

2 replies

David
Community Manager
Community Manager
October 1, 2026

Hi ​@Sjur Mathisen TeamRobin - Thanks for reaching out on this, sorry this has been going on for so long!

Firstly, in case it hasn’t been linked yet, we do have a way to import missing data into SF be following the article here: How to import missing data from Calendly into Salesforce | Calendly Help

Secondly, It looks like our engineering team is still working away on this. but its something they’re taking on a case-by-case basis. Rest assured, we will find a fix! As soon as we hear anything we’ll update you ASAP via email. 

Let me know if you have any questions.

Community Member
October 1, 2026

​@David thanks for clairifying it is done on a case-by-case basis, as that explains why it takes time:)