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Tricia13345
Community Member
April 10, 2025
Question

Setting up for a weekly event

  • April 10, 2025
  • 5 replies
  • 142 views

Can someone help me with why my calendar only shows 1 of the 3 days of my event to register for.

I have a Summer Series that will be June 2-3 from 1-5 and then on the 4th from 1-6. I have input the dates and they show on my calendar; however, when I click the booking link, it only shows availability to register for the 4th.

This summer series will take place every week in June. The first 2 days will be 1-5 and the last day will last until 6:00.

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    5 replies

    David
    Community Manager
    David
    Community Manager
    April 10, 2025

    Hi ​@Tricia13345 - Thanks for reaching out!

    In this case, the first step I recommend is using out Troubleshooting Tool to figure out why specific days/times are not appearing. We have a full walkthrough on how to use it over on our help center here: How to use Calendly's Troubleshoot Tool
    It also includes a list of errors you may see, and how to resolve them - But if you have any questions, don’t hesitate to let me know!

    T
    Tricia13345Author
    Community Member
    April 10, 2025

    I have tried using the troubleshoot tool and it has not been helpful. I have tried the chatbot as well.

    David
    Community Manager
    David
    Community Manager
    April 10, 2025

    Are you seeing any errors when you select those days? I can dig a bit deeper into it once I know the specific error those times are showing, if you have a screenshot, I can use that as well.

     

    T
    Tricia13345Author
    Community Member
    April 10, 2025

    No sir. No errors. Here is how I have it set-up

    EVENT TYPE

     

    Color me Happy Fun Run

     

    Group

     

    Duration

    2 hrs 30 min

     

     

    Availability

    Date-range

    Invitees can schedule 

    90 days

     into the future with at least 

    2 hours

     notice

    Schedule:

    Custom

    View calendar

     

    Weekly hours

    Set when you are available for meetings

    S

    Unavailable

     

    M

    Unavailable

     

    T

    Unavailable

     

    W

    Unavailable

     

    T

    Unavailable

     

    F

    Unavailable

     

    S

    Unavailable

     

     

    Central Time - US & Canada

    Date-specific hours

    Adjust hours for specific days

    Hours

    2025

    Jun 7

    8:00am – 10:00am

     

     

    Invitee limit

    David
    Community Manager
    David
    Community Manager
    April 10, 2025

    Great, thanks for sending this over!

    The first thing I notice is a conflict between the Availability, and the Duration of the event.

    Based off what you sent, the duration of the event is set to 2 hours 30 minutes, but the availability is set to 8am-10am, which is only 2 hours.

    Can you try changing the availability to be 8am-1030am on June 7th? Once this is changed, check the booking page to see if it appears.

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