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Question

Showing as available when I should be unavailable

  • September 17, 2024
  • 2 replies
  • 45 views

Hi there

 

I am having issues with a slot being available, when I have saved a date-override to make me unavailable. I have checked the issues that other topics have given, and still can’t figured it out. I haven’t connected any calendars to sync with my Calendly. 

 

 

 

Any help very much appreciated! Thank you!

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2 replies

Sean Marlin
Community Manager
  • Community Manager
  • September 17, 2024

Hi @Kindness45447,

 

So sorry you are having issues. In this scenario our Troubleshooting Tool is really powerful. If you are still experiencing problems after that please let us know and we will try to help!


  • Author
  • New Community Member
  • September 17, 2024

Thanks @Sean Marlin - the troubleshooting tool will tell me why certain slots are unavailable, but it doesn’t show why slots are available when they should be unavailable. In this instance, its the wrong way around to the way the troubleshooting tool from what I can see.