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Question

SMS notification Invitee variable

  • May 27, 2025
  • 2 replies
  • 39 views

I have SMS notifications enabled with an “Invitee Full Name” variable selected to be sent.

When I get notifications they show "(multiple invitees)" when only 1 has registered. Why?

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2 replies

Sean Marlin
Community Manager
  • Community Manager
  • May 27, 2025

Hi ​@Cris80206. This does sound like aberrant behavior. I’m assuming this is a workflow attached to a Group Event type. First thing that comes to mind, if this was a meeting that was rescheduled by the invitee and they used a different email when completing the new booking that could look to Calendly like a separate person altogether. Outside of this scenario I am having trouble replicating this issue. If you are on a paid plan then you might want to reach out to our customer support team as they can diagnose your issue live via chat → Contact Customer Support


  • Author
  • Community Member
  • May 27, 2025

Thanks Sean. It’s not just SMS notifications, it also happens on email notifies. 

I will reach out to support.