Specific date - no date overide shown

Question

Hi! I have a group event coming up that I’m using Calendly for so people to register. It is showing the whole calendar without displaying December 10th 7:00-8:00pm MT as the date of the event. I’ve already deleted my normal working hours and set it to custom.  Attached are 2 documents 1) so you can see my settings 2) This is how it is showing up in my website where folks can not actually register. HELP!

David · Answer

Hi ​@JanelleM- Thanks for reaching out!In this case, I’d recommend using theTroubleshootbutton at the bottom of your scheduling page. This will help you diagnose why specific dates aren’t appearing. You can learn more on using this tool here:https://help.calendly.com/hc/en-us/articles/223145627-How-to-troubleshoot-unavailable-times-that-should-be-available#h_01J5ECSP8D62EHCKFFQXF9N12YMost often when we see this, its usually an issue with theDurationof the event, or acalendar event is blocking that time from appearing.

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