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Community Member
September 30, 2026
Question

Talk to a human

I have emailed numerous times to cancel our plan dating back to october 2025 and have not had a reply from customer service!! How do i talk to an actual person to get a refund and this resolved?

1 reply

David
Community Manager
Community Manager
September 30, 2026

Hi ​@Bout74564 - Sorry to hear this is going on!

It looks like one of our team members replied to your email early in the morning. Can you check to see if you have it? They’ll be able to help from there!