The authentication method used is incorrect for this account.

Question

Im having an issue with my other Calendly Account that's connected to my work email address: I tried to unlink the account with my MS account, and then reconnect, but had a log in issue and now I can't log back in to relink the email. Even trying to reset the password didnt work. When I try to log in, I get this prompt: An account already exists for dj####@whitecap####.com. The authentication method used is incorrect for this account.

Help!

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Hi @DJ21418 - I wanted to touch base and see if you were still running into any issues?

If you haven’t reached out to support yet, they’ll be able to dig into it from there and help you regain access!

David · Answer

Hi ​@DJ21418- I wanted to touch base and see if you were still running into any issues?If you haven’t reached out to support yet, they’ll be able to dig into it from there and help you regain access!

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