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Katie77524
Community Member
October 14, 2025
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Time Slots for Tours

  • October 14, 2025
  • 1 reply
  • 115 views

Hi there,

I need assistance on setting up a way for people to choose a time slot for an open house on a specific date. Multiple families can be in the time slot. For some reason when I set it up it isn’t showing all of the slots. This doesn’t need to tie to availability in any calendar.

    This topic has been closed for replies.
    Best answer by David

    Hi ​@Katie77524 - Thanks for reaching out!

    In your case, I’d recommend using the Group Event Type - This will allow multiple families book the same time slot. You can read more about this here: https://help.calendly.com/hc/en-us/articles/14073282345111-Group-event-type-overview

     

    If you already have one setup, and some slots are still not appearing, the next thing you’d want to use is our Troubleshooting Tool, you can read more on the steps to use this here: https://help.calendly.com/hc/en-us/articles/223145627-How-to-troubleshoot-unavailable-times-that-should-be-available#h_01J5ECSP8D62EHCKFFQXF9N12Y

    Let me know if you have any questions!

    1 reply

    David
    Community Manager
    DavidAnswer
    Community Manager
    October 14, 2025

    Hi ​@Katie77524 - Thanks for reaching out!

    In your case, I’d recommend using the Group Event Type - This will allow multiple families book the same time slot. You can read more about this here: https://help.calendly.com/hc/en-us/articles/14073282345111-Group-event-type-overview

     

    If you already have one setup, and some slots are still not appearing, the next thing you’d want to use is our Troubleshooting Tool, you can read more on the steps to use this here: https://help.calendly.com/hc/en-us/articles/223145627-How-to-troubleshoot-unavailable-times-that-should-be-available#h_01J5ECSP8D62EHCKFFQXF9N12Y

    Let me know if you have any questions!

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