Skip to main content
Solved

Time Slots for Tours

  • October 14, 2025
  • 1 reply
  • 50 views

Hi there,

I need assistance on setting up a way for people to choose a time slot for an open house on a specific date. Multiple families can be in the time slot. For some reason when I set it up it isn’t showing all of the slots. This doesn’t need to tie to availability in any calendar.

Best answer by David

Hi ​@Katie77524 - Thanks for reaching out!

In your case, I’d recommend using the Group Event Type - This will allow multiple families book the same time slot. You can read more about this here: https://help.calendly.com/hc/en-us/articles/14073282345111-Group-event-type-overview

 

If you already have one setup, and some slots are still not appearing, the next thing you’d want to use is our Troubleshooting Tool, you can read more on the steps to use this here: https://help.calendly.com/hc/en-us/articles/223145627-How-to-troubleshoot-unavailable-times-that-should-be-available#h_01J5ECSP8D62EHCKFFQXF9N12Y

Let me know if you have any questions!

This topic has been closed for replies.

1 reply

David
Community Manager
  • Community Manager
  • Answer
  • October 14, 2025

Hi ​@Katie77524 - Thanks for reaching out!

In your case, I’d recommend using the Group Event Type - This will allow multiple families book the same time slot. You can read more about this here: https://help.calendly.com/hc/en-us/articles/14073282345111-Group-event-type-overview

 

If you already have one setup, and some slots are still not appearing, the next thing you’d want to use is our Troubleshooting Tool, you can read more on the steps to use this here: https://help.calendly.com/hc/en-us/articles/223145627-How-to-troubleshoot-unavailable-times-that-should-be-available#h_01J5ECSP8D62EHCKFFQXF9N12Y

Let me know if you have any questions!