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Question

Trying to reschedule an appointment to another team member and get this error.

  • November 11, 2025
  • 1 reply
  • 9 views

When we try to reschedule to a different team member we get this error. Everyone on the team is connected to the calendar, and the function was working normally yesterday. The round robin function is working properly, but selecting a specific person to reschedule to is not. Help!

1 reply

David
Community Manager
  • Community Manager
  • 2014 replies
  • November 12, 2025

Hi ​@Jericho54645 - This is interesting, thanks for sending it over!

In these cases, I actually recommend reaching out to our support team so they can help tinker and see whats going on with this particular event. You can either chat in through your account or email support@calendly.com

 

They’ll be able to assist further from there!