Trying to upgrade to standard with 1 seat

Question

I am trying to upgrade my subscription to “standard” with one seat (I will be the only one using the program) but it keeps telling me I need to remove a seat. I only have one user. I cannot get any support with the chat bot because I do not have a paid subscription which is frustrating because I want to upgrade but I need help doing so.

jillian · Answer

Hi @Kelsey56244. This sounds like a question for our billing crew. The chat botshouldhave been able to route you there (will go mention this to the team who manages that!), but sounds like it didn’t quite get you there. Feel free to email billing@calendly.com.

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