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EQ14465
Community Member
September 11, 2025
Question

Two times coming up for one event.

  • September 11, 2025
  • 3 replies
  • 69 views

My event is set for 7pm UK time, it is a 1 host, multiple invitees event. When I go through the link it shows two times where I can book in. 7pm and 12 am the following date.

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3 replies

David
Community Manager
David
Community Manager
September 12, 2025

Hi ​@EQ14465 - Thanks for reaching out on this.

Can you send me a screenshot of the booking page, as well as your availability settings for this event? I can take a closer look from there!

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    EQ14465Author
    Community Member
    September 13, 2025

    David, I’m cracking up. I am on a laptop, the screenshots wont upload for me. I have asked Chat GPT and changed different settings such as instead of going through “overrides” in “availability” section, I have the date range narrowed to thursday 18 - Friday 19th… and custom selected and I have the friday sected from 7pm to 8.30 pm selected. With all that I still get two options to book into when I preview… friday the 19th at 7pm… great!! BUT i also get Sat 20th at 12am… NOT SO GREAT. I want to use this platform for my 1:1s as well as all the group events I hold and have signed up for standard membership. It has to be a glitch, please sort it ASAP, I have been working on this problem for ages now and I need to have thiis sorted ASAP

    David
    Community Manager
    David
    Community Manager
    September 15, 2025

    Hi ​@EQ14465 - I just wanted to check in, we’re you able to figure this one out?

    I haven’t been able to reproduce this from my end, so if you’re still running into it, I’d recommend chatting in with our support team from your account - They’ll be able to look through your account and figure out whats going on!

    Let me know if you have any questions.

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