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Question

Unable to change date range (calendar pop out 'off-screen')

  • October 10, 2025
  • 9 replies
  • 90 views

I cannot access this calendar box, tried alternate browser.  

This topic has been closed for replies.

9 replies

  • New Community Member
  • October 10, 2025
I have the same problem...😭
What can we do, please ?

  • New Community Member
  • October 10, 2025

Unable to select a date range. 

Can you look at where the problem is coming from ? Thank you very much.

 


jillian
Community Manager
  • Community Manager
  • October 10, 2025

Hello ​@Rob18003 and ​@Maëva02643!

I was just able to reproduce this on my end. I’ll get this over to our product team to get fixed if they aren’t already aware of it. I’ll let you know what I find out.


  • New Community Member
  • October 10, 2025
Thank you very much ​@jillian ! I hope this issue will be resolved soon. I urgently need to reschedule a client meeting.

  • Author
  • Community Member
  • October 13, 2025

I wonder if there is any update on this?  I might try a workaround, and set up a new meeting type from scratch - see if I can solve that way.


jillian
Community Manager
  • Community Manager
  • October 13, 2025

Hi all! This issue is now resolved. You may need to do a hard refresh in order to get the page to load properly. If you are still seeing issues after doing a hard refresh, please let us know!

 

Here are directions on how to do a hard refresh:

To perform a hard refresh, use Ctrl + Shift + R on Windows/Linux or Cmd + Shift + R on Mac to force the browser to bypass the cache and load the newest version of the page. Alternatively, on Windows, you can hold Ctrl + F5; on Mac, you can hold Shift and click the reload button.

Windows or Linux

  • Method 1: Press Ctrl + Shift + R.
  • Method 2: Press Ctrl + F5.
  • Method 3: Hold Ctrl and click the reload button.

macOS

  • Method 1: Press Cmd + Shift + R.
  • Method 2: Hold Shift and click the reload button.
  • Method 3: Press Cmd + Option + R (in Safari).

What is a hard refresh?

A hard refresh ignores the browser's cache and requests a fresh copy of the page directly from the server. This is useful when a page isn't displaying recent updates correctly.

 


  • New Community Member
  • October 13, 2025
Hello everyone,Everything has been sorted out for me since this weekend. Thank you very much.

  • Author
  • Community Member
  • October 13, 2025

Ah, that’s great.  Thank you, I’ll try when I get back to the desk.  Thanks for listening!


  • Author
  • Community Member
  • October 14, 2025

Yes, all sorted - great, thanks.