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R
Rob18003
Community Member
October 10, 2025
Question

Unable to change date range (calendar pop out 'off-screen')

  • October 10, 2025
  • 9 replies
  • 177 views

I cannot access this calendar box, tried alternate browser.  

    This topic has been closed for replies.

    9 replies

    M
    Maëva02643
    New Community Member
    October 10, 2025
    I have the same problem...😭
    What can we do, please ?
    M
    Maëva02643
    New Community Member
    October 10, 2025

    Unable to select a date range. 

    Can you look at where the problem is coming from ? Thank you very much.

     

    jillian
    jillian
    Community Member
    October 10, 2025

    Hello ​@Rob18003 and ​@Maëva02643!

    I was just able to reproduce this on my end. I’ll get this over to our product team to get fixed if they aren’t already aware of it. I’ll let you know what I find out.

      M
      Maëva02643
      New Community Member
      October 10, 2025
      Thank you very much ​@jillian ! I hope this issue will be resolved soon. I urgently need to reschedule a client meeting.
      R
      Rob18003Author
      Community Member
      October 13, 2025

      I wonder if there is any update on this?  I might try a workaround, and set up a new meeting type from scratch - see if I can solve that way.

      jillian
      jillian
      Community Member
      October 13, 2025

      Hi all! This issue is now resolved. You may need to do a hard refresh in order to get the page to load properly. If you are still seeing issues after doing a hard refresh, please let us know!

       

      Here are directions on how to do a hard refresh:

      To perform a hard refresh, use Ctrl + Shift + R on Windows/Linux or Cmd + Shift + R on Mac to force the browser to bypass the cache and load the newest version of the page. Alternatively, on Windows, you can hold Ctrl + F5; on Mac, you can hold Shift and click the reload button.

      Windows or Linux

      • Method 1: Press Ctrl + Shift + R.
      • Method 2: Press Ctrl + F5.
      • Method 3: Hold Ctrl and click the reload button.

      macOS

      • Method 1: Press Cmd + Shift + R.
      • Method 2: Hold Shift and click the reload button.
      • Method 3: Press Cmd + Option + R (in Safari).

      What is a hard refresh?

      A hard refresh ignores the browser's cache and requests a fresh copy of the page directly from the server. This is useful when a page isn't displaying recent updates correctly.

       

      M
      Maëva02643
      New Community Member
      October 13, 2025
      Hello everyone,Everything has been sorted out for me since this weekend. Thank you very much.
        R
        Rob18003Author
        Community Member
        October 13, 2025

        Ah, that’s great.  Thank you, I’ll try when I get back to the desk.  Thanks for listening!

        R
        Rob18003Author
        Community Member
        October 14, 2025

        Yes, all sorted - great, thanks.

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