Unable to edit notification text

Question

Hello.  I’m trying to update the text in my email & SMS workflow reminders and the system will not let me.  The chat AI says that as a newer account I’m not allowed to till my account becomes “creditable”.  This defeats the purpose of investing in the calendly software.  How long before this restriction is lifted?

David · Answer

Hey ​@Chad14557- Totally understand where you’re coming from.I’d recommend working with our Support team on this one. You can either use the chat agent to get connected to a representative, or by emailing support@calendly.com.They would be best to work with on this issue from here.Let me know if you have any questions!

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