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Question

“Undo your cancellation to make changes to your plan" Notification

  • August 2, 2025
  • 1 reply
  • 22 views

Dear everyone,

When I invite user to create a collective booking, I receive this message

 

“Undo your cancellation to make changes to your plan

Your subscription is set to expire on 2 Aug 2026.

Before you can get an accurate price for your new plan, you'll need to restore your subscription.”

 

But I dont really get what it tells. Can you pls explain to me what it means and what I am supposed to do?

Many thanks!

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1 reply

David
Community Manager
  • Community Manager
  • August 4, 2025

Hi ​@Leadership64576 - Thanks for reaching out!

Sounds like your subscription was cancelled, so its set to expire next August. You can visit your Billing page for more information. There should be a button that says Keep Subscription that will undo that change! 

Let me know if that works.