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What's up with "Help" and "iCal" not working

  • April 30, 2026
  • 1 reply
  • 4 views

Why does Calendly help suck? 

I keep trying to submit a question and it tells “something is wrong” without telling me what to fix. 

So here are my questions. 

Why doesn’t Calendly support iCal anymore?

sAnd why when I sign up on someone else’s Calendly, it sends me a link to put in ical?

 

 

1 reply

David
Community Manager
  • Community Manager
  • April 30, 2026

Hi ​@Lawrence10028 - Sorry you were running into trouble with our help center.

In regards to your first question: At this time Calendly is opting out of direct calendar integrations with the icloud.com cloud based calendar, because we ran into limitations with it compared to the Google and Office 365, as well as sync issues reported from our users. When using the icloud.com calendar as an "add to" calendar, the event was unable to send calendar invitations because of the way icloud.com 's calendar permissions work, causing issues sending calendar events to invitees and receiving them on the hosts end (Specifically for collective events).

You can still connect their icloud.com calendars to their Google or Office 365 calendars, so that your iCloud calendars can be read as a sub calendar by Calendly. I also found a Google support forum that discusses the set up for this calendar connection.

For your second question - Can you send me a screenshot of what you’re seeing? Where is the link being populated at? I can look into it some more from there!