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Question

When I'm trying to book a slot it's appearing on the day before

  • March 25, 2025
  • 6 replies
  • 43 views

There’s some error happening when I’m trying to book a meeting it’s appearing on the day before

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6 replies

David
Community Manager
  • Community Manager
  • March 25, 2025

Hi ​@jamie21053 - Thanks for reaching out!

Can you send us a screenshot of the error you’re seeing? Any other details you can give me on this would be great!


  • Author
  • Community Member
  • March 26, 2025

Hi there I can send a video but not publicly as it has client information in it


  • Author
  • Community Member
  • March 26, 2025

Also the hours are now off, I’m CET (UTC+1) and when I’m booking a client from UK in at 6pm my time they’re receiving an invite for 4pm. I’ve checked to see if it’s a DST issue but the clocks change on the same day in both time zones

 

 


  • Author
  • Community Member
  • March 26, 2025

Hi ​@jamie21053 - Thanks for reaching out!

Can you send us a screenshot of the error you’re seeing? Any other details you can give me on this would be great!

Is it possible to send a video in a DM? There's no error message, it’s just not booking the time slot I’m choosing so a screen shot isn’t going to help. 


David
Community Manager
  • Community Manager
  • March 26, 2025

Hi ​@jamie21053 - Thanks for reaching out!

In this case, it would be best to send this information over to our support team to ensure that your information stays private! You can email them at support@calendly.com or by using our chatbot to talk to them directly! You can use the blue chat widget when you log into your account to talk with them. 

Just send the information through there and they’ll be able to assist! Let me know if you have any questions.


  • Author
  • Community Member
  • March 26, 2025

Hi ​@jamie21053 - Thanks for reaching out!

In this case, it would be best to send this information over to our support team to ensure that your information stays private! You can email them at support@calendly.com or by using our chatbot to talk to them directly! You can use the blue chat widget when you log into your account to talk with them. 

Just send the information through there and they’ll be able to assist! Let me know if you have any questions.

Lovely thanks David I’ll email them