Why are my clients seeing this Thanks for your Time message?

Forum|Forum|4 months ago
March 31, 2026
6 replies
60 views

Mime-Version: 1.0
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 7bit
owner-type: User
owner-uuid: CDHAFCR44RZYV43B
recipient-type: Invitee
recipient-uuid: 4c8a9dd0-60a7-4311-87a8-35739ab7aed8
user-uuid: CDHAFCR44RZYV43B
organization-uuid: FBACDCQZ7R62QSTL
organization-stage: paid
event-uuid: b1848b01-a02f-4790-9e40-fba69bc5b1d0

This topic has been closed for replies.

David

Community Manager

Hi @Duaine52361 - Can you send me a screenshot of what you’re looking at? I can assist more from there.

D

Duaine52361Author

Community Member

Here is a video of the problem.

D

Duaine52361Author

Community Member

David

Community Manager

Got it, and to confirm, this is getting sent to your invitee directly?

D

Duaine52361Author

Community Member

Yes.

David

Community Manager

Okay great, thanks for all the information.

At this point, can you forward the original email over to support@calendly.com ? We’ll want to dig more into the backend and see what might of happened here. Contacting the support team will be the best way to move forward.

Thank you!

Sign up

Not a Calendly user yet? Head on over to Calendly.com to get started before logging into the community.

Login to the community

Not a Calendly user yet? Head on over to Calendly.com to get started before logging into the community.