Why can I not get into calendly support?

Forum|Forum|3 months ago
April 2, 2026
3 replies
36 views

I have tried different browser, going onto my phone with my data and not on the Wifi and I cannot access the support chat. I urgently need help with a billing issue. How can it be so impossible to just get hold of an actual human being????

This topic has been closed for replies.

David

Community Manager

Hi @Tatiana87214 - Sorry that you’re having issues here.

If you’re trying to chat in, you can follow the steps in this article here to resolve any chat issues: https://calendly.com/help/troubleshooting-access-to-chat#h_01J926KZ4D9MMZP4M95FK6KDTS

However, if you’re running into some billing issues, you can also email billing@calendly.com - They’ll be able to assist from there!

Let me know if you have any questions.

P

Paul23456

New Community Member

Hi David-

I too am having the same issues of accessing “chat”

I click on it and it does nothing.

Issue is Google Calendar is connected to Calendly- yet the appointments will not book- it

David

Community Manager

Based on the message we’re seeing here @Paul23456 - I would try disconnecting and reconnecting that calendar from your connections page here: https://calendly.com/app/availability/calendar_settings

Let me know if you have any questions!

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