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Question

Why do meetings cancelled in Calendly not automatically cancel in Zoom

  • January 27, 2026
  • 1 reply
  • 18 views

I have cancelled and re-set the integration with Zoom, but we’re still finding that meetings cancelled in Calendly are not being cancelled in Zoom.

In a previous chat I had with Calendly chat (Thursday 8 January 2026 at 1:53:39 AM your time - request 3521730), I was told it was a problem at the Calendly end and that the engineers were working on it. It’s still happening. Can someone advise please?

1 reply

David
Community Manager
  • Community Manager
  • January 27, 2026

Hi ​@OnlineJP38630 - Thanks for reaching out.

This is currently still being investigated as the issue appears to be intermittent. I would recommend if you get any instances of this to send over the meeting details to support@calendly.com or via the Calendly Chat - Our support team will be able send the meeting details to our engineering team from there.

Let me know if you have any questions, I appreciate your patience while we work through this!