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I’m a bit confused, and hoping someone can help...

Currently I have both email notifications AND workflow email reminders set for my events. Does this mean people will get two sets of reminders? If so, should I be deleting the event email reminders?

Thanks!

 

Hi ​@Georgina87368,

 

Yes, the way you currently have your notifications set up you would receive two notification. I’m linking to a longer article explaining the difference between basic notifications and workflow reminders. The TL;DR is that basic notifications are simply that - a notification of an upcoming meeting or confirmation that something about that meeting has happened. Workflows allow you the flexibility to automate other actions based on a ‘workflow’ you establish. You can used workflows simply to notify yourself or an attendee of a meeting but you can also use them to email additional resources, email a cancellation notice to a third party, request a follow up meeting, etc. Essentially they are more flexible and allow for add-on actions. Hope this helps!

 

Workflows and Why to Make the Switch


Thanks so much Sean! Really appreciate your reply and all of this info. 


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