Community Member

Question

Additional Accepted Currencies via Paypal and Stripe

Forum|Forum|2 years ago
November 21, 2023
45 replies
2071 views

I would like to inquire about the possibility of integrating other currency options into Calendly. From my perspective, the current limitation is quite restrictive. While I appreciate and enjoy using Calendly, the inability to transact in my own currency poses a challenge in tracking payments and confirming appointments.

This limitation requires additional manual effort, whereas other platforms seamlessly handle currency transactions in my currency. I am curious why Calendly does not offer this feature?

From the client's perspective, it adds another layer by redirecting them to an external site for payments and adds confusion.

It would greatly enhance the user experience if currency integration (other than $, € and £!) could be included within Calendly. I offer this as a suggestion for consideration by the Calendly team.

Unfortunately, I find myself exploring alternative programs due to this particular limitation, although I very much would prefer to stay with Calendly.

This topic has been closed for replies.

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Kelsi

CalPal Emeritus

Hello

When will the CHF be available?

You are talking this topic for more than 4 months but it seems it’s still pending.

Thanks for your feedback

Hey there! Thanks for your feedback and following up with us. I truly wish I could offer you a sure thing and/or a timeline in this regard, but unfortunately I can’t! I will continue to push the feedback to our product team, however. I’m sorry for the inconvenience!

Kelsi - Calendly Community

I

Iulia45017

New Community Member

I have the same problem. All my prices needs to be in RON, Romanian local currency. I can’t sell my services in other currencies than my local currency. The product team needs to find a way. Thanks

P

Prague Guitar Academy

Community Member

Hello

When will the CHF be available?

You are talking this topic for more than 4 months but it seems it’s still pending.

Thanks for your feedback

Hey there! Thanks for your feedback and following up with us. I truly wish I could offer you a sure thing and/or a timeline in this regard, but unfortunately I can’t! I will continue to push the feedback to our product team, however. I’m sorry for the inconvenience!

With all respect, Kelsie. This doesn't make any sense to me. How can you call it “Stripe Integration”?

If Stripe is collecting all the payment, how can't you possibly accept all currencies that Stripe offers?
I cannot charge in another currency just because my booking system cannot handle other currencies from a third-party integration that does accept them. It's been like this forever and you guys keep saying “I'll talk to the product team” as if it was a mantra that would excuse you from actually commiting to get it working.

I want to keep using Calendly but you don't seem to be interested at all in getting this solved and honestly, I don't think it is a complicated issue to fix (please prove me wrong, with data).

I wish I could get an answer like “we're going to start working on it this <insert month> and the expectation is to have it by <insert month>”. Could you plese provide me that estimation?

P

Psi25763

New Community Member

Hey there,

Signed up for Calendly today expecting I could receive payments in my local currency (BRL), but incredibly Calendly only supports a few different currencies...

Unfortunately from what I'm seeing, I will need to find another solution. :/

H

Hanna88888

New Community Member

Started paying for Calendly to be able to create events with multiples attendes and connect to Stripe for easy payment, then found out that I can not even choose SEK even though it’s on Stripe - so now I have no ue for this integration or to continue paying for this service! 😅

(would have been nice with an info text before, that clearly states how few currencies are supported in this service)

H

Hanna88888

New Community Member

Hello

When will the CHF be available?

You are talking this topic for more than 4 months but it seems it’s still pending.

Thanks for your feedback

Hey there! Thanks for your feedback and following up with us. I truly wish I could offer you a sure thing and/or a timeline in this regard, but unfortunately I can’t! I will continue to push the feedback to our product team, however. I’m sorry for the inconvenience!

With all respect, Kelsie. This doesn't make any sense to me. How can you call it “Stripe Integration”?

If Stripe is collecting all the payment, how can't you possibly accept all currencies that Stripe offers?
I cannot charge in another currency just because my booking system cannot handle other currencies from a third-party integration that does accept them. It's been like this forever and you guys keep saying “I'll talk to the product team” as if it was a mantra that would excuse you from actually commiting to get it working.

I want to keep using Calendly but you don't seem to be interested at all in getting this solved and honestly, I don't think it is a complicated issue to fix (please prove me wrong, with data).

I wish I could get an answer like “we're going to start working on it this <insert month> and the expectation is to have it by <insert month>”. Could you plese provide me that estimation?

Hello

When will the CHF be available?

You are talking this topic for more than 4 months but it seems it’s still pending.

Thanks for your feedback

Hey there! Thanks for your feedback and following up with us. I truly wish I could offer you a sure thing and/or a timeline in this regard, but unfortunately I can’t! I will continue to push the feedback to our product team, however. I’m sorry for the inconvenience!

With all respect, Kelsie. This doesn't make any sense to me. How can you call it “Stripe Integration”?

If Stripe is collecting all the payment, how can't you possibly accept all currencies that Stripe offers?
I cannot charge in another currency just because my booking system cannot handle other currencies from a third-party integration that does accept them. It's been like this forever and you guys keep saying “I'll talk to the product team” as if it was a mantra that would excuse you from actually commiting to get it working.

I want to keep using Calendly but you don't seem to be interested at all in getting this solved and honestly, I don't think it is a complicated issue to fix (please prove me wrong, with data).

I wish I could get an answer like “we're going to start working on it this <insert month> and the expectation is to have it by <insert month>”. Could you plese provide me that estimation?

I totally agree, calling it Stripe integration is false marketing if we can not actually integrate it with what Stripe is offering.

Y

Yoshiko54860

New Community Member

I request to add JPY to the Stripe integration. I use Stripe to collect JPY with no problem. I can't charge in other currencies in my business. I like the Calendly booking system, but a drawback is it doesn't integrate with a payment system. I wonder why there is a restriction on currency even though Stripe accepts many other currencies. I need to decide whether I want to keep using Calendly by the next subscription renewal. I hope Calendly will be enhanced soon, as I do love Calandly!

O

oldgirlclub

New Community Member

May I also add onto this thread and request SGD (an available currency on Stripe and Paypal) to Calendly. It created similar challenge that my clients are confused whether they’ll be charged additional conversion fees and difficulties for business to track payment. Thanks.

W

WotsAngel

New Community Member

I would like to inquire about the possibility of integrating other currency options into Calendly. From my perspective, the current limitation is quite restrictive. While I appreciate and enjoy using Calendly, the inability to transact in my own currency poses a challenge in tracking payments and confirming appointments.

This limitation requires additional manual effort, whereas other platforms seamlessly handle currency transactions in my currency. I am curious why Calendly does not offer this feature?

From the client's perspective, it adds another layer by redirecting them to an external site for payments and adds confusion.

It would greatly enhance the user experience if currency integration (other than $, € and £!) could be included within Calendly. I offer this as a suggestion for consideration by the Calendly team.

Unfortunately, I find myself exploring alternative programs due to this particular limitation, although I very much would prefer to stay with Calendly.

Hi, I too am considering other calendar booking systems as you don’t have New Zealand Dollar. You have Australian dollar, but my clients get upset paying Australian Dollar when we are a completely different country. Just like Canada is separate to USA, we are separate to Australia. Once my Calendly comes up for renewal I will have to reconsider moving. I know Acuity does different currencies but I am hoping Calendly fixes this before my renewal comes up! Thanks

H

Hugodupont

New Community Member

Same issue here (it’s quite frustrating).

I’d love to see more currencies being supported (CHF in my case). Or at least to have a clear workaround how people can pay seamlessly when booking a slot.

Would be amazing.

Please reopen this topic.

Thanks!

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