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Whole52152
Community Member
May 9, 2025
Solved

Cannot Reschedule to an Available time slot?

  • May 9, 2025
  • 22 replies
  • 897 views

I’ve been using Calendly for over 2 years, and since the major update, I cannot reschedule a meeting. This is a one-one-one meeting tyep, and I am on the Standard plan. 

The time slot I want to reschedule to is available, the trouble-shooter shows it available, but when I click to confirm, I always get an error like “time slot no longer available” or “start time already taken,” neither of which are true. I can cancel the meeting and rebook, but that’s a pain, and it should work since it works to book that exact same time slot from a new “book a meeting” option with no override needed. Please help!

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Best answer by Samantha30014

Hi. I just had the same issue today again. I go to reschedule a meeting. The time I want is available. I click on it. I go through all the questions and when I hit confirm, a screen pops up saying “this time is no longer available.” EVERY TIME. 

So… any updates from Calendly on this???

22 replies

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Samantha30014
Community Member
June 2, 2025

Hello. I tried this and it still doesn’t work. This has been an ONGOING issue with Calendly for MONTHS now. 

    S
    Samantha30014Answer
    Community Member
    June 3, 2025

    Hi. I just had the same issue today again. I go to reschedule a meeting. The time I want is available. I click on it. I go through all the questions and when I hit confirm, a screen pops up saying “this time is no longer available.” EVERY TIME. 

    So… any updates from Calendly on this???

    W
    Whole52152Author
    Community Member
    June 23, 2025

    Samantha, SAME!!! Soooo frustrating! I can’t figure out why because sometimes (less often but sometimes!) it actually works, so it makes ZERO sense. I want to switch to another app if this isn’t resolved soon because it’s ridiculous.

    K
    Kate82752
    New Community Member
    June 24, 2025

    I’ve mostly NOT seen this frustrating bug rear its ugly head, but every once in a while it still does. Definitely annoying. 

    I
    Isabelle15051
    New Community Member
    June 24, 2025

    I am seriously thinking that I will need to rethink my scheduling options now due to this glitch. I really love Calendly, but as part of my work is as a therapist, i need to be able to reschedule appointments promptly. Currently if someone wants to change an appointment i am spending too long on trying to do this.  

    For Calendly  - I have checked all the settings and ensure that mu calendar is clear when rescheduling. The app is completely up to date. Unfortunately it is not making any difference. 

      David
      Community Manager
      David
      Community Manager
      June 24, 2025

      Hi all, sorry to hear this is still on-going. 

      If you haven’t already, I would still advise reaching out to support@calendly.com so they can investigate your issue further and log it if needed. They may need additional information that shouldn’t be shared on a public form.

      Let me know if you have any specific questions on this.

      D
      DorothéeRosen
      New Community Member
      July 9, 2025

      This is happening to me too. So frustrating! I was able to go to my google calendar and edit/update the event there, and the new time did reflect in calendly, but still, it was very frustrating. Is there a fix for this planned?

      M
      Marshagusgusgus
      New Community Member
      August 5, 2025

      Same issues - tried everything. Never fixed. Anyone else found a different scheduling site to use? I think this is my last straw here. 

      M
      Marshagusgusgus
      New Community Member
      August 7, 2025

      ​@Isabelle15051 Same! They have been aware of it for months and done nothing about it. When chatting with support, they send me their Terms and Conditions: THIS MEANS THAT WE DO NOT PROMISE YOU THAT THE SERVICES ARE FREE OF PROBLEMS. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. 

      If you find another scheduling service, please keep me updated! 

        M
        Marshagusgusgus
        New Community Member
        August 7, 2025

        ​@David 3 months later and still not fixed? What’s going on with your team? Have they even looked into it or is this just something customer service is told to say?

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