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Whole52152
Community Member
May 9, 2025
Solved

Cannot Reschedule to an Available time slot?

  • May 9, 2025
  • 22 replies
  • 897 views

I’ve been using Calendly for over 2 years, and since the major update, I cannot reschedule a meeting. This is a one-one-one meeting tyep, and I am on the Standard plan. 

The time slot I want to reschedule to is available, the trouble-shooter shows it available, but when I click to confirm, I always get an error like “time slot no longer available” or “start time already taken,” neither of which are true. I can cancel the meeting and rebook, but that’s a pain, and it should work since it works to book that exact same time slot from a new “book a meeting” option with no override needed. Please help!

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Best answer by Samantha30014

Hi. I just had the same issue today again. I go to reschedule a meeting. The time I want is available. I click on it. I go through all the questions and when I hit confirm, a screen pops up saying “this time is no longer available.” EVERY TIME. 

So… any updates from Calendly on this???

22 replies

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David
Community Manager
David
Community Manager
August 7, 2025

Hi ​@Marshagusgusgus - Thanks for reaching out, apologies again that you’re running into this.

I've confirmed our engineering team has identified the issue and will be addressing this bug in an upcoming sprint. The time up until this point is due to the more complex nature of the problem and ensuring our fix doesn’t harm any other features along the way.

We’re working closely with them to ensure any reports are escalated their way so they can have more examples going on. So if you notice anything with this, don’t hesitate to let support know. Hopefully we see a fix very soon.

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Whole52152Author
Community Member
September 3, 2025

Same thing keeps happening… any updates on the fix???

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