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Hi,

Many times we have to update a booked calendly event by 15 minutes earlier or later. We can’t do this on Calendly bec the reschedule won’t show the time as available until you cancel and then the automated emails go out and it becomes very confusing for client. What is the best way to handle this - we call our clients and tell them the updated time and that they may be getting automated emails (36 hours and one hour) before event with original time but to disregard that - not ideal. Is there a way to make a small time adjustment on a scheduled event or is there a way to have calendly NOT send reminder for a specific scheduled event?

Hi ​@Donna64565 - Thanks for reaching out on this!

At this time, cancelling and scheduling the event is the best way to go about it. However, we are working on adding the ability to reschedule events through Office 365 directly. We just added this for Google Calendar, (You can read more about this here: https://community.calendly.com/featured-tips-tricks-32/calendly-bi-directional-sync-with-google-calendar-3948#)

I don’t have an exact time-frame on the release, but it something are team is aware of. As soon as I get any updates, I’ll make a post to the community.

Let me know if you have any questions!


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