Hi, everyone.

It looks like someone tried to ask this question last March  

That thread is now closed and marked as supposedly “Solved,” but I saw no response other than an assurance that the moderator would check on it. And that’s it. I’ve encountered the same problem and see no solution at all. Nor can I read any of the 400+ replies that supposedly accompanied that thread. Am I missing something obvious?

Short version for those who don’t want to click the link: the routing form gives the “+” symbol but not the “1” to make it “+1.” As a result, any American customer who starts to type in their phone number without beginning with a “1” ends up creating a phone number for a foreign country … with a missing digit.

Tom