Help - Can't access the website

Hi ​@Kathleen73388 - So sorry to hear this is going on!

Do you still see your upcoming Calendly appointments in your scheduling page here? https://calendly.com/app/scheduling/meeting_types/user/me

Additionally, do you get an error when you attempt to integrate Zoom or Google Meet into your Calendly here? 
https://calendly.com/integrations/zoom/edit
https://calendly.com/integrations/google_meet/edit

If this occurred on your company calendar instead, unfortunately I don’t have a good view into those settings, but let me know if you have any other examples of whats going on, I can try to help more from there! 
 

This is what happens when I try to go to Calendly. I could for a short time yesterday do this but today I can’t. I also cannot cancel or reschedule appointments either. This has been happening ever since my “Tech Guy” connected my CRM for scheduling, etc. Now, it does work and I am losing money because I am not able to attend my appointments either. I click and wait and no one show in the rooms either yet they communicate with me that they were waiting for me. I was also waiting for them too. We did not have an issue until my tech guy for my company tried to connect everything: Google Calendar, Calendly and AI Brokers.

Thanks for getting back - What happens when you try opening it from a different web browser like Microsoft Edge or similar? Are you able to access it if you log in through your phone?

I’m not seeing any widespread reports of issues with accessing Calendly, so checking those two options first would be great.

This is what I get when I go to your sites and one that just cycles!!!

Hm okay - Does this happen if you test on any other devices? Or if you log into a different network? I’m still not seeing any reports on this outside of this issue.

I’ll double check with my team to see if there is anything causing this on our end as well.

I will check.   Thank you!!!

This issue also exist when booking or rescheduling a meeting from other people’s Calendly.

Is there anyone there that can help me?

Hi ​@Kathleen73388 - Were you able to check if this happens on any other devices, browsers, or a different network? Let me know!

What I was able to also check that it is happening for other members of my team in business. It also doesn’t matter what device I am on. I didn’t have this problem until I tried to connect the Company’s CRM to Calendly and my Google Calendar. Now it doesn’t coordinate my appointments, I can’t reschedule or cancel, the links are all messed up--people say they show up but I don’t see them. It has been a total wash yesterday. I was only able to attend 2 meetings because they were on the phone.

Hm okay. Thanks for checking that for me.

In this case, I’d actually recommend chatting with our support team at this point, they’ll be able to take a closer look at your settings and dig into what might be going on, they’ll be able to look at you screen more directly (And it prevents you from having to share PII on our community)

Are you still getting the error when trying to log into calendly.com? If you are, emailing them at support@calendly.com would be the next best step.

Also in the case of troubleshooting, if everyone in your company is getting these types of errors, I would wonder if your company is actually blocking something thats preventing you from accessing Calendly. The best way to check this is by attempting to log into Calendly from your home internet or through something similar.

Let me know if you have any questions!

Okay. Thank you for your time.

I already tried what you said and it isn’t working.