How to Disable "Powered by Calendly"

This is definitely not a cache issue! Even when accessing calendly pages from different locations and devices who never accessed the pages the badge is still there. 
 

You should fix this ASAP! 

Hi @Losidb!

We’re trying to - hence the asking to check the cache and report back. What EZ just shared above was super helpful in us understanding where the issue is continuing to occur and I’ve already sent it on to engineering.

Any chance you can share a screenshot of where you’re continuing to see the banner?

Julian, have already cleared caches and done all that prior to posting here. As I mentioned above, we have tried this from different locations to take out of the picture any CDN level caches but still the problem persists.

Screenshot below:

 

Thanks Lodis. I’m engaging with our engineering team to figure out what’s going on.

@EZ36028030 - I checked with our engineering crew and it looks like in your situation there is a line of code in the embed that is causing the “Powered by Calendly” to show on the button. It’s specifically the branding: true line. Can you try changing that to “false” and see if that works? When we tested it in the browser console, it removed it.

Hi, I have the same issue. But in ADMIN CENTER there is not the option anymore to remove “Powered by Calendly” We have 4 seats in our account and 1 doesn’t show the label while the other do.

Where can I find the code above and change TRUE to FALSE?

Thanks 

Hi,

Is there any update with this issue?

I’m on a ‘Teams’ plan, with currently 4 users/seats.  I’ve unchecked the ‘Use Calendly branding’ option under ‘Settings → Branding’.

I’m embedding the calendar with the following code:

window.Calendly.initPopupWidget(
            {
                url: `https://calendly.com/${ this.user_slug }/${ this.event_slug }?${ this.calendlyInitParams }`,
                parentElement: document.querySelector( '.calendly-container' ),
                prefill: {
                    name : this.lead_name,
                    email : this.lead_email
                },
                branding : false
            }
        );

The calendar appears with the ‘Powered by Calendly’ banner incorrectly shown. 

Cheers,
Neil

Hi @Stefania20705 ! Sorry to hear that you’re still running into this! The ‘Branding’ option wouldn’t be found in the Admin Center, but rather you can find it under your Account Settings! From there, select ‘Branding’, then you will have the option to turn off the toggle there:

Could you check this option in your settings, then check your booking pages again? You may need to clear the cache and cookies within your browser after doing so. Let us know!

window.Calendly.initPopupWidget(
            {
                url: `https://calendly.com/${ this.user_slug }/${ this.event_slug }?${ this.calendlyInitParams }`,
                parentElement: document.querySelector( '.calendly-container' ),
                prefill: {
                    name : this.lead_name,
                    email : this.lead_email
                },
                branding : false
            }
        );

Hi Neil - Thanks for reaching out about this!

Could you share a link to where the booking page is embedded? Is this happening with all four users in your organization? I’ve taken a look at some of your public booking pages (Non-embedded) and I’m not seeing the banner on my end, is this the same for you? At a glance, the code here looks correct, but this would give us a little more insight. 

​​​​​​Cheers!

​​

Hi this is still an issue?  I have the calendly branding turned off, but my booking page continues to have the Powered by Calendly banner in the upper right.