problem with the questionnaire

Hi @Bilyan32086!

Oh no. That is definitely not the ideal invitee experience! Just to confirm: This was working previously and the questions weren’t appearing on top of each other, correct? Can you also confirm that your event type is in fact live and accessible to your audience? The best way to test this is by opening the event URL as an invitee would.

Let me do some digging and see what’s going on. I also saw you submitted a ticket on this issue as well, so please keep an eye out for a response from Support.

Hello! The event has been active for months and was working, but since 2 days I have stopped receiving requests for reserved consultations from clients. I thought there were no takers, which is very unusual. Then I accidentally opened the questionnaire and saw the problem. I have been trying to contact the support team in every way possible, but to no avail. I am asking for help in a serious campaign!

Got it. We’re on it, @Bilyan32086.

Either I or my peers handling your ticket will report back as soon as we’ve got any information at all.

Ok, I am available so that we can solve the problem as quickly as possible

Hi @Bilyan32086,

I’ve confirmed this isn’t just impacting you. Our product team was able to confirm the unexpected behavior and they’re looking into it. I’ve got your topic linked to the ticket so I’ll be updated as more information becomes available and I’ll be sure to relay what I know.

Thanks, please let me know the current process. Thanks!

I got the same problem

Thanks for letting us know @Maximiliano Zúñiga. I’ll post updates here as I’ve got information to share!

Same issue here!

Noted @Adam48213! I’ll be posting updates here as I’ve got info to share.

PS: Going to remove your other post just so we’ve got all of the same issue in one thread. Hope that’s alright!