I have a problem with my appointment booking page.
When I want to see the preview or open my link with my computer, a blank page appears
The page opens on my phone, but not on my computer.
How can I solve this problem?
I have a Lenovo windows 11 and I've tried with several browsers
Thanks in advance
Best answer by Kelsi
Hey @Quentin44468! Thanks for your post - and I’m sorry this is happening!
Because your scheduling link is working on your phone and not your computer, I have to think this is an issue with your computer (browser, connectivity with WiFi, operating system or something else).
Here are the steps I suggest taking:
Clear your cache and cookies for your main browser (and whatever other you are trying) - steps below
Restart your browser
Check to see if your browser has application updates that need running - run them - restart again
Check to see if your computer’s operating system has updates that need running - run them - restart the computer
Try an incognito or secret browsing window in your browser
Check your wifi connectivity and troubleshoot if needed
Hey @Quentin44468! Thanks for your post - and I’m sorry this is happening!
Because your scheduling link is working on your phone and not your computer, I have to think this is an issue with your computer (browser, connectivity with WiFi, operating system or something else).
Here are the steps I suggest taking:
Clear your cache and cookies for your main browser (and whatever other you are trying) - steps below
Restart your browser
Check to see if your browser has application updates that need running - run them - restart again
Check to see if your computer’s operating system has updates that need running - run them - restart the computer
Try an incognito or secret browsing window in your browser
Check your wifi connectivity and troubleshoot if needed
ETA: I edited the title of your post so it is easier to find and others in the community can benefit from it! Just didn’t want you to wonder if/when you noticed it. =)
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.