Featured Tips + Tricks

Many admins and owners (for tracking purposes) like to have their team members’ events all in one place. However, Teams do not offer one-on-one events… or do they? One of the first “tricks” customers often learn in the system is that you can make a Collective event type within a Team act as a One-on-One event type. How do you do this? Follow the steps below!Go to your Team → select the “New Event Type” button on the right hand side of your screen → and click on “Collective Event Type”. Once you are in the “Team Members and Location” section of the event type, add the one team member you’d like to be a part of the Collective event type. Note: If there are multiple team members selected, uncheck the checkboxes for those team members and only select the user / team member you’d like to be on the event type.  Proceed as normal when setting up a collective event type.It’s that easy! Want to see all the steps at once? Watch this quick loom video.

Calendly’s mobile app is getting a glow-up. How are folks using it now? Favorite/least favorite features? Wishlist items? Other hot takes? We want to know! Comment in thread, or if you have more to say, the product team is offering a limited number of user feedback interviews in early November. Let me know if you’d like to participate!

I had a problem I was trying to solve, and I needed to create a unique solution.When I used to work in Account Management, I would sometimes need to facilitate meetings for myself or others on my team to be able to meet 1:1 with clients while we were attending an IRL conference event. We wanted to use Calendly to make booking our client meetings seamless and efficient, but the tricky part was how we could do this while we had blocked our calendars off for our conference travel. Since our calendars were blocked for travel to avoid booking any internal meetings, how would we be able to let Calendly know we actually were free to book meetings with clients while we were at the conference?Since you can’t be in 2 places at once and double-book your calendar, this is how we created a custom solution that worked for us.  We wouldn’t be able to stop blocking off our calendars for the days we were OOO. So, we created a brand-new “Events” Google calendar for our team. This calendar remained open

Hi everyone! I’m thrilled that we have our Calendly Community up and running now, and love seeing the conversations starting up even though we haven’t fully rolled it out yet.A bit about myself: As the Chief Product Officer at Calendly, my #1 goal is to help our customers become successful with any scheduling problem they need to solve. The product teams at Calendly define our product vision, strategy, and roadmap. To do that well, it’s vital that we listen to customer feedback, whether they be new ideas or even complaints.All feedback is welcome and important to set the direction of Calendly. If you ever need anything, just holler and say hello on the community!

Do you typically ask a set of standard questions when meeting with others? Imagine the increased efficiency of your meetings if you had those questions answered in advance, providing valuable insights about your invitee from the get-go. With Invitee Questions, you can achieve just that. Whether you're a sales representative, personal trainer, recruiter, or whoever you can have your invitees answer key questions before your scheduled meetings. This enables you to predetermine if the meeting makes sense for all parties or if a better-suited individual should handle it. Other benefits of using Invitee Questions:Gather essential information about your invitee early on, allowing you to come to the conversation prepared. Save the valuable face-to-face time for planning, high-value discussion topics, and questions. Here are two scenarios illustrating how Invitee Questions can improve meetings across various roles and industries: 1. Sales Representative (Abby's Story):Abby conducts frequent 30

I needed to interview childcare providers, but wanted to do a screening prior to an in-person interview, so I turned to Calendly.  Here’s how I did it:Made a posting on Care.com (it would be great if there was a native integration as you cannot share URLs through their email platform). Received applicants and exchanged mobile numbers with the most qualified providers based on their experience and background. Via text, I shared my scheduling page complete with custom questions to learn more and a Zoom location.  The interview was booked via Calendly and we connected via Zoom.  The interviews went directly to my work calendar (it’s the one I use most often), and the availability checked both my personal and work calendar to ensure they only took place when I was truly available. It was super simple and a great way for me to manage interviews outside of working hours without having people come to my home. The most qualified providers moved to an in-person interview (also booked via Calend

Have you ever wondered what kind of customers are using Calendly, what that looks like for them, and how it might relate to your own use case? I know that when I am learning how to use a new product (especially one that I pay for!) I prefer to see real world examples of that product being put to good use. Our Customer Stories page lets you take a look at Calendly Customers and how they’re doing!A visual snippet from the Calendly Customer Stories web pageFor example, you can learn how Dartmouth increased their capacity to advise students, despite staff cuts. Or, you can read about how CI Assante Wealth Management achieved 323% ROI with Calendly! I also suggest checking out how Lyft accelerates its B2B sales cycle with Calendly - and these are just a few success stories that might inspire you! How do you plan to use Calendly to grow your business? What have you already implemented within your Calendly account that you feel will lead to success? I want to hear about it! 

Whether you are new to Calendly, or been a Calendly user for years, you can find great help by checking out our Resources page! Our resources page has: E-books & Guides Webinars Video Tutorials Customer Stories and Best Tips and Tricks Our BlogIf you are looking to make sure you are getting the most our of your Calendly account, I would highly recommend checking out our Resources page!

I’m nearing the end of my trial but I’m not sure what plan would work best. If I don’t subscribe to a plan before my free trial ends, what happens to my account?

Calendly Event Types support emojis in the titles, and it’s one of my favorite things to add a little personal flair. It’s fun + I’m convinced it makes people even more excited to meet with me! Plus, it’s great if you ever use Calendly for personal meetings like a birthday party🎉 or school pickup🎒!

Recently, we added National Holidays onto our user’s accounts in case you would like to be seen as unavailable during those holidays. But what if you don’t need to take off for all of the holidays? Check out below to see how you can toggle these holidays off!Edit: This functionality is part of a gradual rollout and will be available soon. If you don’t see it yet, it’s coming!

A great feature that’s been recently added to the Calendly homepage is the ability to have AI create your events for you! Have you seen this button at all recently?This is our AI creation tool. Once you click this button, you will be brought to a screen where you can input a prompt, where our AI will create the event for you based on the prompt that you wrote!We even place some recommended events based on your previous prompts!​​​

You are new to Calendly and trying to find ways to maximize the features that come with your plan. You are busy - SO busy!!! You want to automate as much of your work as you can (so do I - who doesn’t?!), and you’re looking for solutions to make that happen. In addition to our Workflows feature allowing you to send automated reminders, followups and more to your invitees after they book, our Meeting Polls feature that allows you to offer times to a group of people and have them do the choosing and scheduling for you, and our Routing Forms  that will automatically send an invitee to the appropriate event type for booking (along with other automated processes, like all of your bookings automatically being pushed to your “add to” calendar) - we offer integrations that will assist with automating more tasks - like Zapier!With Zapier, you can easily trigger actions in the other apps after a Calendly event is scheduled or canceled. You can review more about specific functions and available a

If you are an owner attempting to add a new user to your organization but have run into an issue, or, if you are a Calendly user attempting to join a new organization and can’t - you’ve landed on the right topic! 🤗Users:With Calendly, you can only be a member of one organization at a time, and it looks like you previously owned or accepted an invitation to join another organization.To resolve this, you can reach out to your current account owner to have them remove you from their organization. (I truly wish that we could make this happen for you - but only your current organization owner can!) Here is a brief article about that option you can pass along to the account owner as a reference: Remove users and paid seats from your account.Once your current owner has removed you from their organization, you should be able to accept the new invitation! Owners: Like stated above, you can only be the member of one Calendly organization at a time. If you previously set up your account as an or

What is the troubleshooting tool and how can I use it? Also, what does all of the different titles mean?

Our One-Off Meetings feature is something that we often see confusion about when answering tickets on the support team. What makes it different than a one-on-one meeting? Why don’t you see it on the landing page with the rest of your event types? Why did the link go dark once someone booked it? Not to fear - I am here (to answer these questions and more)! One-Off Meetings are meant to be used when you need a single date and time open for a specific person. They offer a quick and flexible way to host a one-time meeting that doesn't match your regular event type configurations. When you set up a One-off Meeting, you can use key event type settings like location, hosts, timing, and more.  Watch the video I created, below, to learn how to set up a One-Off Meeting and how to manage it, once you do! If you don’t have time to watch - that’s okay! You can bookmark this for later, or, read more about setting up One-Off Meetings here! Note: once you’ve created a One-Off Meeting, it will not appe

I have heard about features like Domain Control that are only available on the Enterprise plan. How do I know if this is something that would benefit my team? Thanks! 

“Calendars” and “Event Types” - what’s the difference? “Workflows” and “Event Type Reminders” - aren’t they the same thing?! Use this post as your guiding light when it comes to what is what within Calendly. We have a specific set of terminology and verbiage that you will run into when writing our support team, talking to other Calendly users and reading through our Help Center - so understanding it all will be of great use! Event Type: this is the meeting type (one-on-one, Group Event Types, Collective Event Types, Round Robin Event Types and One-Off Meetings) that you create so invitees can book with you.Invitees: these are the people (clients, patients, etc.) that book with you via Calendly.Connected Calendars: these are the calendars you sync on your Calendar Connection page so that Calendly can tell when you are busy/have conflicts, and so that Calendly can push your bookings to your calendar, externally.Booking Page: this is the page on which your invitees can book your event typ

So - imagine this: you are setting up an event that allows people to book a class. You are teaching other people how to use Photoshop - how exciting! I bet that you’d like to gain an understanding of how experienced each invitee might be with the software, what their goals are when taking your class, and more - right? I knew it! You can use Invitee Questions On Your Booking Page in order to gather this information before each booking. How cool is that? Check out the video I created, below, for an understanding of how to best use this feature - then get to scheduling! Now you know how to set up Invitee Questions on your booking page! You might also be interested in this topic that I created -I hope this helps! If you still aren’t sure how to do something, just let us know! We’re happy to help! 

A Calendly Teams page is a shared scheduling page that allows multiple members in your organization to share their availability and allow others to book meetings with them. It is designed to facilitate team scheduling and collaboration.Events set up on a team page allow for more control and functionality, including the ability to automate tasks with Workflows. Check out this help center article for more details on getting started: Set up a team page On the other hand, a Calendly User Group refers to a grouping or categorization of Calendly users based on common characteristics such as their roles, departments, location or any other relevant criteria. User Groups are a feature primarily used for administrative or reporting purposes rather than scheduling. You can read about Groups in more detail here: An overview of groups 

When I used Calendly for the very first time, it was from the invitee’s perspective. I was applying to jobs and found many hiring managers to be using Calendly to schedule interviews. It sure did make booking easy, breezy, beautiful - but I was left confused and without anywhere to turn for help, a few times, too.Once, I got an email telling me when my interview was and that it was to take place via Zoom, but there was no Zoom link included in the email. I wasn’t sure what to do - was I supposed to reach out to the interviewer or to Calendly support? Now, I’m aware that Calendly support cannot assist an invitee with a missing Zoom link and that I needed to reach out directly to the person I was meeting with. I wish I’d known that clearly and without a doubt, back then!What is one thing that you wish you’d known in your early days as a Calendly user or an invitee booking via Calendly? Discuss in the comments, and perhaps we can all learn something! 🤗

I am considering upgrading to a paid Calendly plan from my free - basic plan, but I am unsure about what plan to select and what I’ll get when I do. How do I make this decision? 

I know you’re probably wondering “what’s the difference between Team events and Shared events?”. You can create the same type of events and the booking process is the same so what’s the main difference?  Well, it depends on your scheduling needs. In short, shared event types are designed for quick collaborations with anyone in your organization while team events are designed for cross-collaboration.  Shared events are ideal for ad-hoc meetings or short-term meetings. The great thing about shared events is that you don’t need an admin or the owner to create the meeting. You are able to create a shared event right from your Calendly account and add a colleague.  For example, if you and another colleague are working together on a project and need to meet with an external client every week for the duration of the project, you can create a shared collective event type for you and your colleague. You can then invite that external client to book with you both. Since the project is only for a

It’s not the world’s fanciest tip + trick - I know! - but it’s an important one. And I guess a bit of life advice too?It’s alright to not be available all the time… especially when you’re giving your time up for free.For me, this is super important when it comes to networking. I love connecting with industry peers, but it’s important to me that work and life get first dibs on my schedule. Networking will fit where it fits!To make this happen with Calendly, I use a 1:1 event type that uses my calendar availability and a super slimmed down availability. In my case, this looks like nixing Mondays, Fridays, any time before 9am and anytime after 4pm. Mondays are just too busy. Fridays are for focus. My mornings are for triage and later in the day is for wrapping things up.I also have workflows setup to remind participants 24 hours before and automatically thank them for meeting after as well. This helps ensure participants remember to show up and also gives them a chance to follow up after