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Henderson47574Community Member
asked in How Do I...?
Calendar sync: Can't use same calendar for "Check for conflicts" and "Add to calendar"

Calendar sync:From the online tutorials it looks like I should be able to use the same calendar for "Check for conflicts" and "Add to calendar"I have a Google Calendar I am trying to sync to. I have disconnected the calendar multiple times to resync it as well, but it still doesn’t work.

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David
Community Manager
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Claudia18145Community Member
asked in How Do I...?
Telefono

En un evento tengo como pregunta obligaria: Nombre, correo y nro. de telefono. Las ultimas citas han sido reservadas sin el nro. de telefono. Verifique y la pregunta obligatoria del telefono esta inserida. No comprendo que tengo que cambiar, porque esta configurado correctamente.

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David
Community Manager
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sylvCommunity Member
asked in How Do I...?
How do I restrict rescheduling?

How do I restrict rescheduling? I have a 24 hour cancellation policy, so I don’t want calendly allowing people to reschedule with me  with shorter notice than that. I saw a thread about this from almost a year ago - looks like several people have asked for this. Any updates?

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David
Community Manager
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Zoua45047Community Member
asked in How Do I...?
subscription auto renew

Does the Calendly subscription auto renew? If so, how do I stop it from auto renewing?

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David
Community Manager
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Dianne07246Community Member
asked in How Do I...?
how do i find the link to set appt for house to show

how do i find the calendar  link to create showing of a house? 

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David
Community Manager
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FortitudoCommunity Member
asked in How Do I...?
How to send a test e-mail / test event

I can't find the option anywhere. I have created different events and workflows…So it should work. But how do I test it? I can't find the option of a “fake appointment” anywhere.

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David
Community Manager
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Candace30834Community Member
asked in How Do I...?
Question about availability

 I have two event types. Can have a different availability schedule for each one>

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David
Community Manager
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ConciergeCFOCommunity Member
asked in How Do I...?
How do I tell calendly to only consider my calendar appointments as busy time?

Hello,I’m a newbee…On my linked calendar (Google) I only want Calendly to consider my “appointment schedule” as busy.  Events and tasks should not be considered busy blocked out time.  How do I accomplish this? Thank you.-Elizabeth

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David
Community Manager
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Helen36642Community Member
posted in How Do I...?
my new client is also the owner of MY calendly

Hi, First of all, I’m sorry for my English :  I’m French :DI have a space calendly owner trouble.I’m working for 2 clients and I have a free version of calendly :My first was Emmanuelle, she has a pro calendly, she could share it, but I took mine. It was easier for the beginning.2 days Ago, my second client, Céline, add me on her pro.Till then, she has everything from me, also my Emmanuelle’s schedules.On the settings, it appears that I’m the only owner of my Emmanuelle’s schedules. I have no possibilities to lock Céline from it.I also have pro options, also for Emmanuelle. And Céline thinks that’s it’s not fair to pay for my other client.So, Emmanuelle told me that she could add me on her pro. But I worry about having everything open for her to (Even Céline’s one). What do you think about that ? Does anyone had some stuffs like this ?Thanks for all <3   

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David
Community Manager
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CoachKCommunity Member
asked in How Do I...?
Adding Clients After group meeting started

I presently use Momence for my bookings which is a crm but wanted to get away from it but it does allow me to add the bookings if someone shows up to my class late or I forget to add them ahead of time, I can add them later.  Makes a big difference for me.  Also would like to change the time of an individual group event if it needs to be changed for that specific day.  I love calendly with everything else but if that could be added, then it would be the cats meow. If not, I have to move on.  Thanks for listening

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David
Community Manager
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caperkathCommunity Member
posted in How Do I...?
Enhancement Request re: Dealing with "View next month" inertia

I am a therapist with a busy schedule. Most of my clients book their own sessions via my website.  I have been using Calendly for years now, and I’m happy with it.  But you could make he happier. 😏I am often fully booked for 3 or more weeks in advance. But only at the beginning/middle of a calendar month. As we approach the end of any calendar month, there are typically a large-ish number of session slots available in the next month. In other words (and I know this sounds crazy but) a non-trivial percentage of my clients simply don’t click the “View next month” button. I’d like to make it easier for them to book sessions into the “next month”. Off the top of my head, here are some ideas:Give us a configurable option to either display the current month OR the first month for which there is actually availability. (I realize this has been discussed before in this Community.)  Instead of displaying calendar months, display the next x calendar weeks (where x is configurable). After all, to

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SoulwhispererCommunity Member
asked in How Do I...?
Additional Accepted Currencies via Paypal and Stripe

I would like to inquire about the possibility of integrating other currency options into Calendly. From my perspective, the current limitation is quite restrictive. While I appreciate and enjoy using Calendly, the inability to transact in my own currency poses a challenge in tracking payments and confirming appointments.This limitation requires additional manual effort, whereas other platforms seamlessly handle currency transactions in my currency. I am curious why Calendly does not offer this feature?From the client's perspective, it adds another layer by redirecting them to an external site for payments and adds confusion.It would greatly enhance the user experience if currency integration (other than $, € and £!) could be included within Calendly. I offer this as a suggestion for consideration by the Calendly team.Unfortunately, I find myself exploring alternative programs due to this particular limitation, although I very much would prefer to stay with Calendly.

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youloveben
youlovebenCommunity Member
asked in How Do I...?
All workflow emails are completely formatted in both bold & italic

Strange problem: I have five Calendly workflows (all are automated emails).Some have zero formatting (some have a couple words in bold) but all workflow emails sent through Calendly (via Gmail integration) are delivered completely formatted, from top to bottom, in both bold and italic... and it looks absolutely goofy. So, how do I turn off this excessive formatting? (I would use the chatbot to open a ticket for this... but I cannot get any Calendly chatbot to load in any browser I’ve tested. Likewise, the “cookie settings” button does nothing, nor does the “leave feedback” button; I have attempted going through those “what chatbot?” steps already)

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youloveben
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Ben63582Community Member
posted in How Do I...?
Formal Request for Round Robin Group Events

I need Round Robin events that allow for multiple invitees. Calendly cannot currently provide this, so this is my formal request that this feature be added to the system. My company uses Calendly primarily to schedule training for our clients. Up until now we’ve been teaching group classes (5 invitees) but we’ve only had one instructor, so the Group event type has worked great. But now we’ve hired a second instructor. Our preference is that the classes be divided equally between the two instructors, but the Round Robin event type does not allow for that, so I’m going to have to either do a lot of work manually to make that happen, or design some complex routing forms to try to mimic the functionality. If this feature is coming out soon, great. If it’s not on the development road map, please add my request to the list of new features requested.

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David
Community Manager
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Edmundo21052Community Member
asked in How Do I...?
Expand Timezone Dropdown to Include Puerto Rico

Currently, the timezone dropdown does not include Puerto Rico. While Bolivia shares the same timezone, displaying it as the only option creates confusion—our prospects may mistakenly assume we are a foreign entity rather than a local business.Adding Puerto Rico to the dropdown would be a simple but impactful change, improving clarity and trust for our customers. 

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David
Community Manager
Kelsi
KelsiCalPal Emeritus
published in Featured Tips + Tricks
Organize your booking page: rearranging event types and more

Hey there, Calendly Community! It’s a sunny ☀️ Thursday morning where I am - I hope that the spring weather wherever you are is pleasant, too! What pairs well with spring weather? Spring cleaning, of course! 🧼 So let’s clean up your booking page and make it look nice, fresh and new. You’ll be glad when you’ve done it - just like you’ll be glad when you’ve finally admitted it’s time to get the dust bunnies from behind your washer and dryer, and actually made it happen. 🧹What exactly can you do in order to “clean up” your booking page? It all starts within your Calendly account, where you can rearrange event types, change the color that identifies event types and customize your event types in other ways. This translates to your public booking page - where invitees will marvel at your organization. Let’s dig in!Q: Who will this article benefit? ​​​​A: Everyone! There is a tip and/or trick in this article that can be applied to all free and paid users alike, though some will be more usef

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David
Community Manager
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ElysiumCommunity Member
asked in How Do I...?
Full day event

Hi Community,Is there a way of creating full day event type in Calendly (or such option in the nearest future)?I think this should not be super-hard to develop and it would open the tool for whole new business of renting places...

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David
Community Manager
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Haroon62003Community Member
asked in How Do I...?
integrating calender on my website

How can I integrate Calendly into my website  to streamline class scheduling and improve the booking experience for my martial arts academy? 

351
David
Community Manager
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javaCommunity Member
asked in How Do I...?
Increase "Invitation is in Spam Folder"

Hello We actually see an increase in “i dont got an mail or invitation” Situations ending up in finding the Invitation in our Meeting Partners Spam Folders. We are sending invitations, not e-Mail confirmation.We dont have the problem sending manually Invitations or E-Mails, we are not flagged in any way… Some guys having the same issue? how to solve?

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TMorris002Community Member
asked in How Do I...?
Adding old appointments to calendar

Hi,I have a meeting type that gets booked regularly, but I also need to have appointments not originally made through Calendly shown on Calendly's calendar/meetings page.  Is there a way to add appointments that happened yesterday or earlier to the same meeting calendar?  I've seen the "go into the booking page manually" answers, but none of those say if you can do that for past days or if it's only for the present day and future days.If I can't add old appointments to that calendar, is there a way to import my Google Calendar so those appointments show up on Calendly? (When I make manual appointments through my google calendar, I use the same meeting links and invitee info in the same format or just duplicate that event and change the date and time, but it doesn't pop up on calendly even though those manual times are blocked out as taken from my booking page)

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Susan32385Community Member
asked in How Do I...?
HELP, Need to speak to a human due to billing issues

My paid account (up until June 25) has been downgraded to Free for no reason. How do I contact a human?  I have now waited 3 days for a response.  I can not upgrade because that link is not working either. I am looking for suggestions or insights. Thanks

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David
Community Manager
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MartinQuijanoCommunity Member
asked in API + Webhook Help
Problem with List Event Type Aveilable Times

Hi. Im using the List Event Type Available Times endpoint, and sometimes I get the “Not enough team members for this event type” error mesage. The whole error looks like this:{    "title": "Invalid Argument",    "message": "The supplied parameters are invalid.",    "details": [        {            "parameter": "event_type",            "message": "Not enough team members for this event type."        }    ]}Anyone had the same problem?

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Jim40582Community Member
asked in How Do I...?
issue connecting google meet agenda

I am experiencing an issue while trying to connect my Google meet agenda. Each time i attempt to connect, i receive the following error message: “there is a problem accesing your %{calendar_name}. Please try again. Does someone know how to fix this?  Best regards 

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David
Community Manager
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AlexRubinCommunity Member
asked in How Do I...?
Round robin automatically rescheduling to different users

We have team events scheduled using round robin scheduling that are seemingly being rescheduled to other team members without notice. Is there a way to see how/why an event was rescheduled so we know if it was rescheduled by the invitee or by an admin? 

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David
Community Manager
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jamie21053Community Member
asked in How Do I...?
When I'm trying to book a slot it's appearing on the day before

There’s some error happening when I’m trying to book a meeting it’s appearing on the day before

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