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3125 Topics
David
Community Manager
DavidCommunity Manager
published in Featured Tips + Tricks
Calendly Bi-Directional Sync with Google Calendar

Hey Calendly! Have you ever run into an issue where a Calendar event was changed, but not reflected in Calendly? Causing Workflows and notifications to be sent on the wrong day and displaying the incorrect information?Well, for our users utilizing the Google Calendar connection, this will no longer be a problem! We’re excited to introduce Bi-Directional Sync! So anytime a Calendly event is moved on your Google Calendar, those changes will be reflected in Calendly as well! Bi-directional sync (for time, title, location, invitees, etc.) is one of our most requested features. While we plan to support more fields over time, we’re starting with syncing just the start/end time and date. Now anytime there is a change to the time and date of the Calendly event in your Google Calendar, this will sync over to Calendly - Automatically! So no more having to worry about making manual changes, this can be done through your calendar directly. Whenever there is an update to the date and time in the ex

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jillian
Community Manager
jillianCommunity Manager
posted in Welcome to Calendly Community
Community Guidelines

Welcome to Calendly Community! This community exists as a place for you to find help, inspiration, and connection. We’re absolutely thrilled you’re here.All community members - customers, partners, employees, and everyone else - are held to the exact same standards and community guidelines. And while we don’t want to be mean about it, offenders may face consequences ranging from temporary removal from Calendly Community to possible terms of use violations. And you should know: We reserve the right to remove any content anywhere on the community for any reason, including and beyond the reasons listed below. No selling or solicitingListen, we all love money and deals. But there are places for that and this is not that place. Please refrain from any and all selling and soliciting including services, items, and the like. This also includes professional services, consulting, and job listings. A big nope to harassment or disparagingIt’s easy to be a bit more critical or crude when hiding beh

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jillian
Community Manager
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Dr.78283Community Member
asked in How Do I...?
Linking Calendly to Google Calendar

I have a problem linking my Google Calendar to my Calendly Application properly. Can someone please help?My appointments are not being reflected in my Google Calendar. I am ONLY using Google Calendar for my meetings and my appointments

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John83586Community Member
asked in How Do I...?
How can I show combined availability across multiple team members for fixed appointment times?

How can I show combined availability across multiple team members for fixed appointment times?I’m trying to use Calendly to let my appointment setters book with any available sales rep on our team. Each rep runs appointments at fixed times: 10am, 12pm, 2pm, 4pm, and 6pm daily.What I need is for Calendly to show those exact time slots—only if at least one rep is available for that time. For example, on the 30th, if only one person is free at 2pm, I want the 2pm option to be visible and bookable. If every single rep has 2pm booked, then it should be hidden.Round Robin doesn't work because it only shows availability for one person at a time. So if Person A has 10am, 12pm, and 2pm available but not 4pm or 6pm, it hides the 4pm and 6pm—even if Person B has those times free.Is there a way to combine everyone's availability into a shared booking page that only shows the fixed time slots where any rep is free?Thanks in advance.

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David
Community Manager
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Karen52270Community Member
posted in How Do I...?
Unhappy with all the changes

I really don’t like these features you have added, what was simple has now become complicated.  I have zoom appt yes that require emails and all contact information, but I also have other types of appts that don’t and its a pain for me to type in all the info just to schedule a block of time, and if I don’t know there email and I would like to post a reminder for myself it says my email is already being used…...it is not user friendly anymore and I want a refund and to cancer the service I will go elsewhere

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David
Community Manager
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Adrian41035Community Member
asked in How Do I...?
Question About Using Calendly for Lead Intake

Hi,We’re considering using Calendly as part of our lead intake process for scheduling appointments. Our goal is to let leads select their preferred date and time, but have our call center contact them to qualify the lead before confirming the appointment.Is it possible to configure Calendly so that the calendar is always open for leads to book, but the booking is not automatically confirmed? Ideally, we’d like them to complete the form, receive an automatic acknowledgment, and have their information forwarded to us for follow‑up.Thanks in advance for your guidance!

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Mark08540Community Member
asked in How Do I...?
SMS Notification Errors

When Calendly sends our SMS notification of a new booking, why is it now saying “multiple Prospects” instead of the prospects name? (BTW there’s only one prospect on each booking)How do I solve this and get the system working as it always used to, ie advising prospect name?

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Aubrey87717Community Member
asked in How Do I...?
Help with missing links in email

Email that sent from CalendlyWorkflow with hyperlinkWhat Email suppose to look likeI need help… as you can see in the three photos above, in my workflow I have set up an email reminder to be sent out to people to click on links to watch some videos.At some point, between when the person scheduling the appointment and them getting the email from Calendly, the hyperlinks are getting lost. Including the ones at the bottom of the email to cancel, reschedule or make changes to the event. I have confirmed that all video links work, both through setup of the workflow and on another browser. But the emails are still being sent as plain text and not as links to the videos. I changed the workflow from the email reminder to the email additional resources and got the same results of plain text email with no links to videos. 

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Red38885Community Member
asked in How Do I...?
View attendee's time zone in calendar invite (google or outlook calendar details)

As a feature request, it would be very helpful if calendly included the Attendee’s time zone (or even better, the time of the calendar event according to their time zone) in the calendar invite details, so that I didn’t have to load up calendly’s website and find it myself. Often I want to check the time zone of my attendee, to check what time it will be there when we have the meeting. It takes a while to load up the calendly website and it can be quite frustrating.  Please include this as a future update! (seems like a simple one) (can be optional to include in the invite details)

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David
Community Manager
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Appery.io56371Community Member
asked in How Do I...?
How to change default time zome?

 I changed time zone in settings but in user invitation still incorrect time zone is displayed

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David
Community Manager
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Virginia26837Community Member
asked in How Do I...?
Integration issues

 Hello Support, I am a brand-new user of Calendly, helping my boss in her setting account. She integrated her Calendly account with her personal Zoom account that is different I used for setting up Calendly Account. She had issues in her meetings. She could not see the person and had breakdowns. I do not know if it has to do with that.  Should the Gmail from setting up and integration be the same ? On other hand, if in case of using different Gmail accounts would not affect the effective operation of Calendly, and she disconnect, reconnect and authorize to integrate again her Zoom Account. Would the pending meeting links still work? Thanks 

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David
Community Manager
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Estudio Umag TVCommunity Member
asked in How Do I...?
Ayuda!!!...

Hola... ¿como puedo hacer para dejar solo 1 invitado?... necesito que la hora que seleccione una persona, se bloquee para que otra no pueda seleccionarla, vos que no pasa ya que me obliga a dejar 2 o más invitados. De antemano gracias.  

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Avulreddy11686Community Member
asked in How Do I...?
How can I prevent duplicate bookings (e.g., same email booking multiple times in one day) in Calendly?

We are using Calendly on the Teams plan and would like to prevent invitees from scheduling more than once per day using the same email address.I know Calendly prevents double-booking time slots, but is there any native setting or recommended approach to block the same person from booking multiple appointments on the same day, even if time slots are available?I am planning to use a webhook + database to detect and cancel duplicates, but it feels like a common use case that could be handled via event-level or org-level settings. Is there a built-in way to configure this restriction? If not, is this on the roadmap? Are there best practices for enforcing per-invitee booking limits? Thanks in advance!

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David
Community Manager
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Brian44220Community Member
asked in How Do I...?
plug-in key for reinstall

How can I get my plug-in key?  I had to reinstall the plugin and now it is not taking the key I had when I first downloaded it.  Is it a unique key for each download?  If so, it won’t let me download the plug-in again, it is pushing me to us the add-in which doesn’t work for us.

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David
Community Manager
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Alejandro74621Community Member
asked in How Do I...?
How to fix the link safety services? I am sending via main domain.

 

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David
Community Manager
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Dietrich22518
asked in How Do I...?
How do I change te Paypal payment account ?

How do I change the Paypal paying account ? There is no button available.

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David
Community Manager
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Adrienne78371Community Member
asked in How Do I...?
Meeting Limits for specific days?

I’m trying to limit the meetings I have on certain days while allowing for more meetings on other days. I can only make one event for this because it is how clients with me and having multiple events for my schedule would not work. I have played around with limiting my hours, but that isn’t what I desire to do if I want to have customers and have flexibility but not take on more workload for that day. It looks like 5 months ago someone asked about this here, but the answer given would not work for me.  Have they decided to not add the ability to control how many meetings you have on specific days? Or is there a reasonable work around that I am missing?

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David
Community Manager
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mberradaCommunity Member
asked in How Do I...?
Scalable way to manage cross-team Calendly events with role-based question sets

Hello, We’re running into an issue managing Calendly events across teams as we scale. Use case: Our team works with customers. When a customer needs to meet with us, we often include a colleague from another internal team (e.g., someone from customer support, sales, etc.). So, each team member has a Calendly link that includes another teammate. These links are shared with customers to book the meeting. When booking, the customer fills out a form. The questions in that form depend on which internal function is joining (e.g., different if it’s a support person vs. product).  Problem:Right now, we have to: Create a separate Calendly event for every team member + teammate combo Copy and paste the same settings and questions over and over Manually update all of them whenever we change anything This doesn’t scale and is hard to manage as the team grows. What we’re looking for: A way to create and manage shared event templates by internal function A faster way to update events

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David
Community Manager
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Alimery62864Community Member
posted in How Do I...?
Consulado de Colombia en Miami

Cómo encontrar una cita en el consulado colombiano en Miami?

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BusinessAngel KallmyrCommunity Member
asked in How Do I...?
The app say "up to four celendars", but do not even allow two

I tried to add my private calendar to check for conflicts, but then the pop-up say I need to upgrade.Even though it say it is possible to add up to four calendars without any upgrade?Is it a error in the app?

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David
Community Manager
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PB69316Community Member
asked in How Do I...?
Listing 2 events

Hello,I’ve set up my first event and selected days of the week that I’m available and they are all showing on my calendar.With my second event I’ve wanted to select date specific hours, but these are not showing up on this calendar.I’m on a Standard Plan, do I need to upgrade to run more then 1 event?Thank you,PB69316 

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David
Community Manager
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drforbinCommunity Member
asked in How Do I...?
Calendly invites missing key information, like meeting title, meeting participants, zoom links, etc.

Whenever someone books a meeting on my Calendly, the title in my Google Calendar is simply “30 minute meeting.” No other information. I have to dig through emails or open the Calendly portal to figure out whom I’m supposed to talk to and how I’m supposed to do it. 

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psicologiavedica.onlineCommunity Member
asked in How Do I...?
There is option, for my customers, to book more than one date at the same time, in the same book link??

I would like to know if there is some possibility to allow to my customers to book at the same time 4 different dates in the same time and link?

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David
Community Manager
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Gabrielavale_1Community Member
asked in How Do I...?
Optimizing Calendly Routing Forms for Effective Lead Qualification in Consulting

Dear Calendly Community,I am working to enhance the efficiency of my scheduling process for a consulting business, launched in March 2025, which offers strategic advisory services to small enterprises. While Calendly has streamlined my booking workflow, I am seeking to refine the use of routing forms to better qualify leads before scheduling meetings, ensuring only relevant prospects reach my calendar. Your guidance on this matter would be greatly appreciated.My scheduling setup, managed on a Calendly Teams plan, integrates with Google Calendar and Zoom, following the Getting Started Guide. The routing form, embedded on my WordPress site, collects basic information such as company size and project scope, directing prospects to a 30-minute one-on-one event type. Currently, the form processes approximately 50 submissions monthly, with a 60% booking rate, but I estimate that 30% of booked meetings involve unqualified leads who lack alignment with my services.To address this, I have adjust

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Kerbisverse
Calendly Connector
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Mary R.Community Member
asked in How Do I...?
My Calendly link is not working for clients to book appointments

I changed my email address and now when i send out my link in my communication by email and by LinkedIn my clients say it doesn't work. I updated the email Calendly is using to connect the appointment, but can't identify a reason why the link is not functional

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David
Community Manager
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