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2,090 Topics
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2090 Topics

Gullu30640Community Member

posted in How Do I...?

Feature Request: Ability to change Google Calendar Invite and have Calendly Recognize

Hi, Two feature requests with a theme If I delete a calendly invite from Google Calendar it sees this and give me a cancellation notice. if I try to move the event on Google Calendar to a different time it does not recognize this change. The google calendar invite has a reschedule link but that limits me to the parameters of that meeting type. I set certain office hours for clients, but occasionally I will schedule outside those hours. Why not allow Calendly to just match the change from the calendar? This is a general theme for me as 80% of my clients schedule themselves within those set hours, but when I schedule myself or reschedule someone, I should be able to easily override those hours and other parameters (like max # of meetings or buffer) This is actually a HUGE hassle for me since I rely on text reminders, reconfirmation and payment workflows so if soneone wants to reschedule outside the parameters of that meeting type i have to manually go into the meeting type and make

Sarah50301Community Member

asked in How Do I...?

How can I disable the “reason for reschedule” field?

Is there a way to turn this field off?

BBMCommunity Member

asked in How Do I...?

Why doesn't Calendly accept Apple Pay or Google Pay through the Stripe Integration?

Hello !I've integrated Calendly with Stripe and I have Apple Pay and Google Pay activated in Stripe, but when I book an appointment and try to make a payment from my phone, I’m not given the option to pay with Apple/Google Pay.When will Calendy enable Apple Pay, G Pay and Cashapp pay within the payment UI?Thank you very much in advance!

jamie21053Community Member

asked in How Do I...?

Remiders for hosts

Hi there, is there a way for the meeting host to receive a reminder before the call?

Joanne78878Community Member

asked in How Do I...?

instagram book now button

Why doesn’t calendly partner with Instagram so we can use their Book Now button? I’m thinking of going elsewhere since all other major calendar services are listed and not insta!

Cali_LawyerCommunity Member

asked in How Do I...?

My Calendly events are showing "No Availability".

Can someone please assist me with this issue: I've made no changes to my events; however, now I am seeing that under preview and even when I use the Calendly link, it no longer shows available event dates/times to book. Troubleshooting is not fixing the issue. I have also logged out and logged back in /toggled on and off.. and checked Zapier integrations to see if that was affecting things. Doesn't seem to be an issue elsewhere. How do I get this Calendly back up and running so I don't lose business. Thank you.

Melanie55701Community Member

asked in How Do I...?

How do I dis-allow candidates from double booking another meeting without using cancel or reschedule buttons?

If a candidate needs to rebook their interview, it appears in my calendar at another date, but does not cancel or reschedule the original meeting. Perhaps they do not see or use the reschedule links provided in their booking email. However, is there a way to block the same name and email from booking another interview and instead re-direct them to use the reschedule link? Thanks

Caroline76102Community Member

asked in How Do I...?

How do I set a future date for a new default schedule to begin?

My schedule is changing in March. I want to make those differently-time appts available to my clients to start scheduling in Feb. How do I make changes to the default schedule without them applying to all of the appts in the interim? Thank you!

jeanjeanCommunity Member

asked in How Do I...?

Calendly Stripe Integration: Test Card Declined Despite Being in Test Mode

Hi everyone,I'm experiencing an issue with the Stripe-Calendly integration for a video consultation booking system with payment.Situation:My Stripe account is definitely in TEST mode (purple banner visible on dashboard) I have set up the integration between Calendly and Stripe I'm trying to test a booking using the Stripe test card (4242 4242 4242 4242)Issue: When validating the payment on Calendly, I get the following error: "Your card was declined. Your request was made in live mode, but used a known test card."This error is contradictory since I'm certain I'm in test mode on Stripe. I've already tried disconnecting/reconnecting the integration but the problem persists.Has anyone encountered this issue before or have any suggestions on how to fix it?Thanks in advance for your help!

Stefan KrauseCommunity Member

asked in How Do I...?

Option to add agenda to events

I use calendly for a while and I love how it makes my life easier. One thing I was running into today: When I create a meeting poll and setup a meeting - how can I add and agenda there?I did not find an option and maybe it would be great to have the option to add agendas?To have the option to add agenda information on the platform would be great option as this would ensure that changes on the event itself, maybe someone reschedules, everything stays and is not getting lost?

Paul27565Community Member

asked in How Do I...?

clients who wish to book without invitation

Hiis it possible for clients to download the app and then book my service whenever they wish?When I email the link to my client list, will that be the only way to book my services, or will they have to keep going back to the original email to find the link? paul.

Genelle40334Community Member

asked in How Do I...?

Suggestion for "No Show" appointments.

I would like to see an option for sending out emails to “No Show” appointments. That way they can have the option to reschedule from that email

People66572Community Member

asked in How Do I...?

What happens when I add a calendar block (creating a conflict) *after* clients have booked?

Hi all, A colleague had a full slate of appointments, and subsequently added an unrelated, all-day block (indicating a multi-week commitment). What happened to the clients who had scheduled appointments? Did they receive cancelation messages? Thanks!

le27738Community Member

asked in How Do I...?

est ce que je peux lier deux événements différents avec deux google agende différentes

est ce que je peux lier deux événements différents avec deux google agenda ( calendrier google) différentes

People66572Community Member

asked in How Do I...?

Referring Link?

Is there a way to see how clients have found us (meaning, where did their site visit originate?

Yeswanth20217Community Member

asked in How Do I...?

How to show the people who have already registered for the group event

I want the members attending the group event hosted by me to know who else is attending the group meeting in the booking page before scheduling the meeting. Is it possible? Or is there a way we could approve the meetings manually?

TalCommunity Member

asked in How Do I...?

How do I transfer contact information between a GHL form and calendar?

I want to make sure that whatever email, name, phone # that a lead signed up with in the GHL form that I have on a funnel gets transferred/passed onto the same fields in my GHL calendar for them to book a call. How do I do this?

Lisa83583Community Member

asked in How Do I...?

HELP with support

I have not been able to get through to a live agent for support. Does someone now how long the wait times generally are for a live agent over chat, or is there a way to call in?

Bill-DCommunity Member

asked in How Do I...?

Text reminders come through a phone number of a random contact in my contacts folder

A person schedules meeting. My workflow states that the host will receive a text message. I receive the text message, HOWEVER, the text come through a random contact (which is in my contacts). Yesterday a person who scheduled a meeting indicated the text came from a contact she doesn’t know. Please help. Thank you

Tracy77648Community Member

asked in How Do I...?

overlapping events

I am a solo user however Calendey overlapped an event. How did that happen and how do I change it?

FM04428Community Member

asked in How Do I...?

Meeting invite not a calendar invite

I have the free plan, when someone books a meeting on my calendly, I am getting an email with meeting details but not calendar invite meeting so I cannot add it to my calendar. I thought it was the thunderbird client but I check googlemail client on Android and it is the same thing.Can someone help me to understand what I need to do please?

WillBCommunity Member

asked in How Do I...?

Custom Event Duration and Multi Day Bookings

Hi Everyone,I’m new to this product and still getting familiar with its features. I’ve been trying to resolve a couple of issues but haven’t found a clear solution yet. I’d really appreciate your help! Is there a way to increase the custom duration of an event beyond 12 hours, for instance, to 18 or 24 hours? Or is there a specific reason why 12 hours is the maximum? It seems like this should be adjustable based on the unique needs of different service providers. If I run a spa and offer a three-day weekend cleansing package, how can I allow customers to select both a start date and an end date? Currently, my setup requires customers to book both the check-in and check-out separately, which feels cumbersome. Thank you so much for taking the time to assist me!Regards,W.

NTWeddingDJsCommunity Member

asked in How Do I...?

Salesperson same as owner but owner's calendar takes precedence

I own a company and have a situation like this:We have one account and a dozen Calendly calendars The calendly calendars all obey what my Google calendar saysI hired a salesperson. I want his situation to be like this:He has his own google calendar His account is also linked to the same dozen Calendly calendars that mine is If I am busy at a certain time, it shows him as being available It doesn’t show him as being available if I am free at a certain timeIs it possible? What do I need to do?

TRICE OCSCommunity Member

asked in How Do I...?

How do I add buffers to an event type in standard plan? I went to the event type, and there are no other options to create buffers in between meetings.

GG404Community Member

asked in How Do I...?

Option to Schedule Meeting Later

I am an attorney. Most of my meetings are in-person or via Zoom. However, I would like to have a way for someone to book a consultation on behalf of someone who is detained. Because they are detained, I have to work with the detention facility to coordinate a specific date and time. Is there a way to offer an event, i.e. “Detained Consultation,” without a specific date and note that the date will be provided later? For the current setup, when the caller calls, the receptionist takes information and they are separately sent an invoice on a different platform. I am hoping to keep all consultations/meetings in Calendly.

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