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2771 Topics
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DTroCommunity Member
asked in How Do I...?
How do I limit different events and types to only 1 per day?

Hello,  I am using Calendly for my Fishing Guide service.   I offer multiple options and times throughout the day and week. I only want to do one trip per day no matter the time or type or location but I also want to be able to keep these options open to everyone to fit their schedule.  How can I limit this? For example if someone books a morning trip for species X then I don’t want another person to book a night trip for species XX (different type of event).  My wife uses Calendly often and she suggested a long buffer time, but that max is 3 hours.   What I’ve been doing is when a booking happens for one type event, then manually going into each other type event and blocking out my availability for that date.  It has become to much to manage with all the manual overrides.  I understand you can limit specific events to 1 per day but is there an general overall availability to limit all events to one per day? What is the best way to do this?  

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jillian
Community Manager
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Courtney61255Community Member
asked in How Do I...?
Moving events from a personal calendar to a team calendar

Hello, My team has recently grown and events that were once set up as round robin, but only included one member are showing up on that individuals calendar. I need to add them to a team calendar so others can view the event and the associated scheduled meetings without them being added into the round robin.  Thanks,Courtney

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jillian
Community Manager
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Melanie78414Community Member
asked in How Do I...?
Round robin / Teams

Hello! I Have following Problem: I have just updated calendly to 'Teams'. Subscription and payment was made as I want to install 'round robin'. Now, I want to invite a second person. But when I want to do it, there is a note, I have to upgrade my account again to the next level.. payment another 139$!?? 

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jillian
Community Manager
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Pascal22810Community Member
asked in How Do I...?
no invite attached in the booking conrimations

no invite attached in the booking conrimations why is that and how can i fix it? best, thx, pascal

193
jillian
Community Manager
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Kebby50758New Community Member
asked in How Do I...?
I can no longer input phone numbers while making appointments. help

Hi, all of a sudden this afternoon I no longer can put phone numbers into appointments. And also new patiant appointments are also no longer available. Help please. I can’t get a live chat to open either. 

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jillian
Community Manager
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Mohd42272Community Member
asked in How Do I...?
unable to Change the time zone

I’m unable to set the time zone. While scheduling the webinar It not taking India time. I need help its urgent.

151
jillian
Community Manager
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ABHECommunity Member
asked in How Do I...?
Some scheduled events are not showing in Outlook

Hello,I have an inconsistent problem. Some scheduled events are not appearing in my Outlook calendar. I have checked settings. I only happens once in a while but its forcing me to take time to double check that all my scheduled events are also appearing in Outlook. Everything has been syncing fine until last month. I have made no changes to any accounts.Any suggestion on how I can fix this?

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Lane23548Community Member
asked in How Do I...?
Hide an agent's email that comes from the Salesforces Profile so members can not have their personal work emails

We have integrated our Salesforce to calendly to send out links to schedule a 1 on 1 appointment with our customers and an agent. But when an invite goes out to a customer to schedule the appointment by using the link we send via SMS and email from Salesforce, at the bottom of the invitation under the section Guests - it has the agent’s personal work email. Is there a way to hide this so it is not seen? 

141
jillian
Community Manager
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Energiefixers071New Community Member
asked in How Do I...?
Is it possible to remove the Timezone display completely?

When working with local time zone, this is not needed, when using widget, the timezone display (Tijdzone Midden-Europese tijd) is present under the day in question. It takes up alot of space and not needed. Is there a way to remove it? 

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Andre12Community Member
asked in How Do I...?
How can my users connect their Calendly to the same PayPal account as me?

I saw this on another topic “You could ask each of your users to connect their Calendly account to your Stripe/PayPal account if need be (more below)!!”My question is, how can my users connect their Calendly to the same PayPal account as me? (I’m the admin, my events are connected to my PayPal but I also want my users to connect their events to my same PayPal account).

301
Sean Marlin
Community Manager
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SaleemBoydNew Community Member
asked in How Do I...?
How do i change my availability to show that i am available for the month of august ?

When you click my link it shows that my next day of availability is in September

151
Sean Marlin
Community Manager
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Jared76457Community Member
asked in How Do I...?
No Ticket Response In Two Days

I opened a ticket yesterday and even today I have not gotten a response from anyone. The chat support bot just asked me to open a ticket and when asking for a live agent, told me since I have a ticket to wait. Can I get a update for my ticket?I am trying to get the download link for the calendly plugin for outlook (not the addin) as I keep getting 404 calendar not found after trying to resync my calendar on the web dashboard. I don’t know why I am getting the 404 error, if it due to the plugin key I have not working or the plugin being outdated (was installed maybe one or 2 years ago).

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Employee
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DorothySNSDCommunity Member
asked in How Do I...?
Times still not open when there are no appointments listed

I am using the scheduler to open up times on a specific date in the future . E.g., I need times open until 9 pm yet even after I update my preferences, the last slot available is 5 pm.

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Sean Marlin
Community Manager
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Ernie55528Community Member
posted in How Do I...?
Calendly, help us! Let our customers make ONE payment to book SEVERAL slots.

It would be amazing if Calendly could let us offer customers the option to PAY ONCE to book multiple slots at a time so we can offer them a discounted prices. For example, 1 slot for a weekly lesson costs $85 ($340 if they book every week, sometimes $425 if they have 5 lessons that month), but if they book a month of lessons in advance (even if that month has 5 weeks) they only pay $320. PLEEEEAAASE add this feature. TidyCal has this feature...

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Sean Marlin
Community Manager
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Alex1965Community Member
asked in How Do I...?
Restricted booking times

Hi all, I am on the free Calendly, but the only time slots go from 9am to 4pm … I have looked all through the settings but can’t see where to change these?THANKS!! Alex

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Accademia45645Community Member
asked in How Do I...?
Rescheduling disable round robin/team choise

When rescheduling the appointment I would like the customer not to be able to choose the hosting but the original one.I have set "Keep original host" but I continue to see both settings as shown in the photo.Can someone tell me what I'm doing wrong?  

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Sean Marlin
Community Manager
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AdrianaCommunity Member
asked in How Do I...?
This package can’t be installed (Salesforce integration - Sandbox)

I connected our SF Sandbox and now it's showing an error saying: This package can’t be installed. - when I tried to install the calendly package.Can someone help me.  

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jillian
Community Manager
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DarjaKCommunity Member
asked in How Do I...?
keep getting reminder for canceled events

Hi, if I cancel an event that has been booked by the customer, I still get the reminder before the meeting. It reminds me of the canceled meeting. Does the customer get the same message then? And how can I stop this. It is very confusing.

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ms80157Community Member
asked in How Do I...?
Zoom - wrongly connected to personal

Dear team, I am facing an issue when connecting my Zoom users to Calendly.  Setup: Each user has a Zoom Pro account which is part of the companies Zoom Pro account and can be administrated through the main account.Each user also has his own Calendly login. Goal: To connect each Calendly user to his personal Zoom account, so that customers can schedule meetings, which will then show up as meetings in Zoom. Problem: When I set it up in Calendly, then I can see that the user is connected to the companies Zoom account, which is fine for now. But when I log in as the same user, then it shows me that the user is using a personal account. When scheduling a Zoom meeting on the users Calendly langing page, then the appointment will show up in the companies Zoom account instead of the personal one. I don’t know why it shows to different connections, depending on who is logged in to Calendly, as it actually looked pretty straight forward in the tutorials.  Could you have a check? Please feel free

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jillian
Community Manager
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Marco P.Community Member
posted in How Do I...?
Outlook Plugin Issue

Seit etwa 5 Tagen:Kunde bucht ein Meeting. Kunde bekommt eine Bestätigung per E-Mail. Meeting wird auf der Webseite unter “Meetings” angezeigt. Zeitfenster ist auf “gebucht” gesetzt. ABER kein Eintrag in meinem Kalender.Plug-In entfernen und neu installieren ohne Erfolg.(Windows 11, Outlook 2019)

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jillian
Community Manager
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Val2ACommunity Member
asked in How Do I...?
paramétrer durée évènement

Bonjour, je n’arrive pas à mettre des évènements de plus de 30mn pourquoi ? par avance merci pour vos réponses 

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jillian
Community Manager
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guz843Community Member
posted in How Do I...?
2 Meetings

My calednly booked 2 different types so i have 2 meetings at 9 am and 2 meetings at 930 on top of each other.  where do fix this?

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Sean Marlin
Community Manager
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John ClearyNew Community Member
asked in How Do I...?
Adding location to dates

I am creating an event for a specific category of customer. When the customer books they should be offered all of the available dates and the location for each date; for instance…Aug 11 10-12pm Manchester Sep 9 2-4pm Birmingham Oct 23 10-12pm Bristol.I want it to work this way so that clients only have one link to visit and if they later need to reschedule they don’t have to cancel one appointment and find the url for another.How do I do this (and if I can’t how do I raise this as a feature request?)

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Tech MedicCommunity Member
asked in How Do I...?
Looking for a way to have customer's phone numbers included in the body of the calendar appointment(while also having text workflow)

I know that Phone appointments add numbers in the location field automatically, but for non-phone appointments, it seems like the only way to add it is by adding a request for a number as an Invitee Question, which doesn’t interact with the phone number intake for the text workflow, so you end up having to ask a person to enter their number twice, which isn’t a good enough solution for my business. Hopefully, someone knows a way to avoid this, thanks.  

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Tomas58225Community Member
asked in How Do I...?
Failed Tracking Google Ads

Hi everyone, i have a doubt to integrate the conversion invitee_meeting_scheduled from GA4 to Google Ads and i tried to contact with Google Ads support and Calendly support with no answer yet. What happens is i connected GAds to GA4 to import the conversion to my account but GAds isnt tracking and GA4 does it.So my question is: ¿how is possible that? ¿There’s  a way to fix the tracking on gads?

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jillian
Community Manager
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