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1600 Topics
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OpraMIndCommunity Member
asked in How Do I...?
USE CALENDLY AS AN AGENCY

Hey Calendly community, i want to integrate calendly in my agency, so integrate calendars in my apps in production for my clients. I would like to know some things if someone has knowledge about.Is it possible to have multiple seats/calendars (not events) for 1 email/account? i have clients that needs multiple caledars to manage but in the same account.So i’ll  have my main agency account, and then i would like to have different subaccounts, each one for each business wich i will manage, and for each subaccount 1 or more seats/calendars (not events). Is it possible to not only make calendly read for busy/free and write new appoitments on connected google calendars, but also when i delete an event in my google calendar will be deleted also in caledly? i tried this and when i delete only in google calendar, the event will not be deleted in calendly, but i i’ll have to delete that appointment inside calendly. this is not crucial but would be good because clients will not need to login cal

10
O
9 months ago
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Lajos61110Community Member
asked in How Do I...?
How do I revert back to the previous version's look?

I do not like the new look of the event editing page. The previous one was clear and simple. Now, I cannot find my way around it.

1
Kelsi
9 months ago
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GerhardWhoCommunity Member
asked in How Do I...?
RANDOM Automatic Availability Feature?

Is there, and if not, can we create a Feature request for a "RANDOM Automatic Availability Creation"?Showing a limited availability of three random (each week differs) timeslots per week to clients can be more beneficial than displaying an open 9-5 calendar, which can give the impression that the business isn't busy. -Gerhard 

1
Kelsi
9 months ago
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Laurie68151Community Member
asked in How Do I...?
Students can't book events even though I'm available

I offer 30-minute events that can be booked at :00, :15, :30, and :45 and set up my buffers for only 5 minutes before or after an event. The settings work perfectly on most days, but tomorrow, despite having two 1.5-hour free slots, only one time appears as an option. When I click to trouble-shoot availability, it says a before or after buffer from a Calendly event is blocking the time slot, but it says the same thing even if I use no buffers at all and even when there are no Calendly events after. I really need these times to appear during this short week, but cannot figure out how to fix this. Please help. Thank you!

3
Kelsi
9 months ago
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thefixerinDubaiCommunity Member
asked in How Do I...?
I can log in to Calendly on my Mac, but no longer on my iPhone

Hi all,  Since about two weeks I guess, I can log into my Calendly account on my Mac with Safari, but I can't log in via my iPhone. The weird thing is that I do not get an error message regarding the password, it seems to process my password and username and then it dumps me back to the login screen. I'm the only one having this issue, is this a setting? Is it again the overly secure settings of Apple?I have no clue. I changed my password and something really simple, just to be hundred percent sure that it's not a password mistake, and I get exactly the same results. Hope somebody can help. It's highly annoying and it's a paid solution paid solutions should pay for a Testmanager and not rely on the community to perform that function.

1
Kelsi
9 months ago
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Muhammad30752Community Member
posted in How Do I...?
Availability issues

Experiencing issues with event bookings despite having available slots. Offering 30-minute events at specific times but facing limitations on the booking interface. Even with no buffers or conflicting Calendly events, some slots remain unavailable. Seeking assistance to resolve this for the upcoming week. Any insights or guidance would be greatly appreciated. Thank you

1
Kelsi
9 months ago
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Victoria55821Community Member
asked in How Do I...?
Maximum allowed events per day for this type of event

Does this number the amount of events per Event type  in general or is it for every host? I mean if I put the limit at 4, would it be just 4 events top distributed between the different hosts or would it be 4 events top PER host? 

4
Kelsi
9 months ago
J
JAGDISH06620Community Member
posted in How Do I...?
Meetings without email addresses

I am new at calendly .I am not able to create meetins for clients as I do not have their E mails. they are avaible on whatsappand facebook.I hope to get a good advice so I can go ahead in  meeting clients

1
Kelsi
9 months ago
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Tina77007Community Member
asked in How Do I...?
How can I set that the earliest I can book an appointment is in two days?

How can I set that the earliest I can book an appointment is in two days?

1
Kelsi
9 months ago
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JCDJ13758Community Member
asked in How Do I...?
Availability not applying to event type

Every time I change the availability it does not reflect in my calendly.  It stays on one time.

1
Kelsi
9 months ago
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Edie21654Community Member
asked in How Do I...?
Availability location

My Availability set up with three choices, Phone, Zoom and TBA.  I assume the TBA is a physical location.  How can I limit these choices to only Phone and Zoom?  Thank you 

3
Kelsi
9 months ago
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Ebbie78Community Member
asked in How Do I...?
Surveying availability

Hello, I would like to use Calendly for the following purpose. Can anyone offer some advice, please?There is a group of 6, each with a different availability. I send an availability survey once in every few months, and ask when it is most suitable for us to meet. Right now, I am looking at the period between January 1 and April 30, 2024. I want to offer biweekly meetings based on their availability. It will look like this: “Let’s meet up biweekly for 2 hours, anytime between 5:00 pm and 10:00 pm, starting from January 1, 2024 till April 30, 2024.”Something like recurring meetings, you know, I give them the 5 pm to 10 pm time for all days of the week, and each will make their own choices. 5-7 or 6-8 or 7-9 or 8-10. Then, the day and hours that gets most participants will be selected every other week.The outcome will look like this:Mon-Jan 8:          5-7 pmWed-Jan 24:        8-10 pmTue-Feb 6:           5-7 pmMon-Feb 19:       6-8 pm etc. etc.Is there a way to do this? if not Calendly, w

3
Kelsi
9 months ago
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TERESA32772Community Member
asked in How Do I...?
How to retrieve my account?

I had my set up my original account with my business address. Recently, I added a new email & created  booking system for it, as I thought I could run both alongside each other. However, inadvertently I have removed the original set up, which I need to access. It is still there as I can access it via my website if acting as a client. I am waiting for support to get back to me, but it’s taking time. Can anyone here advise how to retrieve it please, even if it means removing the second email address? Thank you

3
Kelsi
9 months ago
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Employee
TeeRoadEmployee
asked in How Do I...?
Can I search a clients name in my account to see when I had a meeting with them?

I want to know how many times I’ve met with a specific client. Can I search this information somewhere?

6
Kelsi
9 months ago
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TillCommunity Member
asked in How Do I...?
Workflows Bug

I have created workflows, and they are changing on their own. For instance, one workflow is duplicated, and another one is missing. What can I do?

3
Kelsi
9 months ago
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Samantha1973New Community Member
asked in How Do I...?
6 meeting series

I am a coach and typically work with clients in 6 session blocks.  It would be super neat, if a client could pay once and then book session by session until the number of sessions they’ve paid for is spent.Or if a client can book and pay for multiple sessions at a time.Is this possible or perhaps a feature coming soon?

3
Kelsi
9 months ago
fisicalcheck
fisicalcheckCommunity Member
posted in How Do I...?
Host-initiated event cancellations after start

When an event is canceled by the host after it has started, it is not counted as a canceled event in Calendly's statistics and is simply marked as a no-show. This can significantly skew statistics, as canceled events are different from no-shows.In addition, if a workflow is created to send an email to those who canceled to reschedule, it will be ineffective, as the guest did not attend and never clicked the "cancel event" button. This means that the workflow will be largely ineffective.Solution:To address this issue, Calendly could consider the following changes:Classify host-initiated event cancellations after start as canceled events, not no-shows. This would allow users to obtain more accurate statistics about their cancellations. Allow users to configure their workflows to trigger when an event is canceled, even if it is canceled by the host after start. This would allow users to send emails to guests who canceled, even if they were not the ones who canceled the event.Impact:These

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Kelsi
9 months ago
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Gemeente63137Community Member
asked in How Do I...?
Overlapping Events/Availability Issues

Hello calendly,i am using calendly atm for making apointmens for ppl to pick up there new phones.i have made  event where ppl have planned there moment. now i want to make a new event for other group of ppl on the same days and time slots but calendly doesnt allow that.everytime i get the message “this time slot overlaps with a scheduled calendly event”i have switched connected calenders and delete the one calender i used to make the first event.with in options/availability i have switched of “check for conflicts”and i have selected the other calender. i realy hope you can help me out because i dont know what i do wrong here… greets gemeente,

1
Kelsi
9 months ago
C
Christa20270Community Member
posted in How Do I...?
Bug: cannot delete a recuring time on a specific date

Have you updated the Calendly software? Now it still shows recurring times that have been deleted!E.g. Recurring time: Friday every week 8 -11 When I try to delete this Friday event on December 8, I get the response that it is now free, but on the website for clients is Friday December 8 is still bookable from 8-11 Thanks for your help

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Kelsi
9 months ago
D
Davis37523Community Member
asked in How Do I...?
How to make "Weekday" setting apply for remote teams across the world?

Hi, We have team members across the world so when we adjust our calendly time slot window we have to do it manually to adjust on the weekend since no one works Sat or Sun. Is there a way to use the “Weekday” setting while still allowing people in Asia and US to both have their calendars show? Here is a visual of the problem I am encountering -  

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Kelsi
10 months ago
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Olivier65724Community Member
asked in How Do I...?
How to book another meeting with pre populate answers from previous meeting

Hello everyone,We are using calendy to book training sessions for our customers. And our Sales Team wishes they can book another meeting and change only one field but other fields must be pre propulate with previous meeting. Here is an example :1st meeting with :a1 = ex1a2 = ex2a3 = ex3ValidateNext booking right after :a1 = pre populate ex1a2 = pre populate ex2a3 = ex4I don’t know if i explained myself correctly.Thanks for your help.Best,

1
Kelsi
10 months ago
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Tutoring11663Community Member
asked in How Do I...?
Group event

Is it possible to change the number of slots available in a group event for various time slots? For example, I have 4 slots open from 3:30-4:30 but only 2 slots open from 4:30-5:30. It seems that the number of slots you choose when you set up the event becomes the default number for all time appointments. 

1
Kelsi
10 months ago
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EnriqueBorjaCommunity Member
asked in How Do I...?
make booking calendar start on monday instead of sunday

As the title said, how can I change the calendar to start on Monday instead of Sunday?and can I remove the time zone of he embeded booking calendar? 

3
Kelsi
10 months ago
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QUINTESSENCE06423Community Member
asked in How Do I...?
notification d'annulation

Bonjour, Pour l’un de mes évènements j’ai pu modifier la confirmation de la notification d’annulation (je ne me souviens pas comment) néanmoins je ne parviens pas à le faire pour les autres évenements. Pouvez vous m’aider s’il vous plait? 

1
Kelsi
10 months ago
E
EnriqueBorjaCommunity Member
asked in How Do I...?
Mark as paid

hello everyone. Is there a way to mark an appointment as paid? i cant integrate paypal because my currency is not available, so i redirect them to my payment page, but how can i know who have paid? in my payment page i ask them to confirm payments via whatsapp, but some of them do and some of them dont confirm.And also, is there a way to mark appointments as payed for the ones that do confirm?and last question, is there a way to filter appointments by reservation date, so i can confirm each day the reservations made that day? thanks and sorry if this is confusing? my primary language is not english.

1
Kelsi
10 months ago
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