Get Help. Give Help.

I need to allow folks to book on my calendar for a variety of meeting types and lengths, but limit the overall amount of hours booked (inclusive of several meeting types). I also need to have separate booking options that are not limited in the total number of hours booked. Right now, I can control the total number of hours booked for an individual meeting type, but not for a group of meeting types or globally. Here’s my situation as an example:I want to offer up to 10 hours of office hours time per week to allow me to still have time for my other work. However, students might need 15 minutes, 30 minutes, or an hour. I want them to be able to choose to book however much time they need, BUT I don’t want to have more than 10 hours of office hours a week show up on my calendar.At the same time, I also need to be able to have booking options for colleagues, which I don’t want to limit.Currently, I can’t determine a way to do this in Calendly, and even though I’ve been

I reset my available hours - Calendly marked them as saved and they are correct in my Availability Default Schedule page - but the old hours are still showing as available when I send my link or “add times to email”. I refreshed the page several times and also logged out of Calendly and back in. It is still not working. Any advice? Thank you!

Hi there, I use calendly quite a bit for personal/business meeting scheduling but I want to use it as a system for fitness studio booking.My requirements are: - have a booking page with defined events (they are repeated every week)- all events should be visible on one booking page- where teacher and number of empty slots can be displayed- once it fills up it should not be bookable- ability to take paymentsI think I can achieve most of these things with calendly but I’m not quite sure how to get to the layout I want (attached). Is this possible in calendly?Thanks,

Our Client Success team consists of 8 Implementation Managers (IMs) and 16 Client Success Managers (CSMs), with each IM/CSM combination being assigned to specific clients for kickoff calls. Due to the variety of possible IM/CSM pairings, we currently have 108 unique meeting links for scheduling these calls. While it is possible to limit the number of calls per individual link, there is currently no way to group similar event types together, such as the "kickoff call" events, to limit the total number of calls scheduled for each unique IM/CSM combination. To streamline our process and avoid scheduling conflicts, we need a way to limit each IM/CSM combination to only one kickoff call per day. Given that there are 8 Implementation Managers (IMs) and 16 Client Success Managers (CSMs) on the team,When two IM and CSMs combination are assigned to multiple clients, and each sends out a link for the kickoff call,Then

Hey there,I have an event that many intervees could join in in different time. But I noticed that sometime some of my intervees would be canceled by myself and in fact I didn’t do anything to their sign-up. How could I solve this problem? Jen

I’m a bit confused, and hoping someone can help...Currently I have both email notifications AND workflow email reminders set for my events. Does this mean people will get two sets of reminders? If so, should I be deleting the event email reminders?Thanks! 

I use Calendly to teach online classes, and my invitees have a bad habit of deleting their calendly booking confirmations. I have workflows set up with reminders, but the workflows do not (as far as I can tell) allow the inclusion of the (for example) Teams link the invitee needs to get into the session.So inevitably I will be 5 minutes into my class when I get a panicked phone call from a student about how they can’t get into the class, and I need to scramble to get them their teams link.Is there any way for me to get the invitee the link they need to join my meeting without:A) Cancelling their booking and rescheduling them (This wouldn’t work once my session starts anyway, afaik)B) Sending them the links via an email or other message outside the Calendly ecosystem? Alternately, if I can include the Teams link in my Workflow reminders, please let me know how. Thanks!

I am currently working with a client who operates a private taxi service, allowing customers to schedule their own appointments. As I often do with clients, I am recommending the use of Calendly to streamline appointment management. Given the nature of his business and his default office location, I’d like to configure Calendly to automatically factor in travel time before and after each fare, based on the pickup and drop-off addresses provided during scheduling.Is there a way to integrate Google Maps or Apple Maps with Calendly to calculate and account for travel times dynamically? This would help ensure accurate scheduling while maintaining sufficient time between rides.

Hi if I move a scheduled call in my google calendar will it automatically update the zoom link and resend to the client?

I’m a freelance tech consultant with multiple clients as well as my own practice.I want to be able to do the following:Set up meeting types with my own branding and my own email address. No problem, this is the easy case and I’ve got it working already. Set up meeting types with a client’s branding from the email account I’m provided by my client to use within their Microsoft O365 instance. Set up meeting types with a client’s branding from the email account I’m provided by my client to use within their Google Workspace instance. Easily select these meeting types or even better, configure defaults based on the specific email account I’m logged into when sending an email. Not pay a crazy amount. If this is solvable, it’s definitely valuable, but MS and Google have competing (less good) calendar tools that are free with these client accounts which is why I can’t get them to pay for my calendly directly and that I’ll have to s

I am trying to create routing forms between an internal sales team and an external sales team. It would be a real help if there was a way to have a way to change the colors of routing forms as well as the ability to upload a banner or a way to have a logo on the routing forms for customers to see. 

My colleagues can set a weekly limit but I can only set a daily limit. How can I get access to the menu that has the weekly limit on it? Mine doesn’t. 

Hi team,We would like to request for users to be able to change their name in their profile. We encourage our employees to use first name last initial, but there is no way to make this update in the profile section. 

I have a "Group" meeting set up to allow multiple people to book an event for a specific day. Since I haven’t finalized the guest list yet, I send a confirmation email that says: "We have received your request, and we will let you know if you’ve been selected for the slot."Note: Calendly doesn’t allow me to skip the confirmation email entirely after someone books an event. So, the invite is sent by default, and I’ve added the above text to clarify the situation.However, I’ve noticed a recent issue: we can no longer see the guest’s email address on the calendar invites. This used to work, and it’s causing some confusion.Things I’ve confirmed are working:The calendar is synced. One-on-one events are working fine.

I’m trying to use calendly for an upcoming tradeshow. We’ll have 10 staff that we will want to book for meetings with customers at our booth. We also have 4 available meeting rooms at our boothWhat I’d like is for any of the staff to be able to book a meeting for themselves, include a client and additional staff members, and include an available meeting room as a resource.The meeting rooms should show availability, so staff can see what’s available at the time of their desired meetingIs there a way to do this in Calendly?

I need to collect customer credit card info during booking but only charge after appointment. A feature available with Acuity Scheduling/Stripe. Does Calendly offer this feature? I desperately need it.

I wanted to allow a back to back booking so went in and removed all buffers from an event type.  I’ve read on the forum here that you then need to cancel previous bookings and reschedule them in order for the buffers to be removed. however, even though I’ve cancelled a previous booking and gone to the event booking page the buffers are still causing times to be shown as unavailable when I troubleshoot them for that day. What do I do now?  I’ve gone to zoom and changed the event time and date which has updated my google calendar but not Calendly. I’ve been able to update my calendar invite for my client but want to reschedule in Calendly so my workflow of reminders etc is triggered.

An inbound lead booked a meeting and I canceled it, and it was removed from my calendar. They were able to reschedule it anyways, and the email update came through, but it’s not on my calendar. I can’t find any way to resend the rescheduled one to my calendar. So I have two questions - Why is someone allowed to reschedule an event after we have cancelled it? Since now someone does want to take the meeting after all, I can’t add the appt back to my calendar so I can forward it to another attendee. Is there a way to add it back?

My situation cannot be simpler. I have just one event, and I have just one schedule. I should be available until 11 pm / 23:00 CET. However if I go to the booking page everything stops after 2 pm CET. To me it really feels like a bug, but very likely I have made somewhere a very big mistake. I just don't see it. I hope someone can really help, since the chatbot sends to me dark places in the toggle wood.    

Hello, I would like to create a calendar with several salespeople in it. I would like the country selection to automatically propose the calendar of the sales person responsible for the country in question. Is it possible to do this?  Bonjour j'aimerais créer un calendrier avec plusieurs commerciaux dedans. J'aimerais que le choix du pays propose automatiquement le calendrier du sales responsable du pays en questions est-il possible de faire cela merci 

comment éviter cela automatiquement ?

We use Calendly for free consultations. We are running into an issue where people will complete the form 2-3 times and they are on multiple calendars. Does anyone know if there is a way to flag these people or prevent it from happening?

Is there any progress on this? I know savvycal has something like this but it’s only a “suggestion” for the time, which is still better than clients being able to checkerboard my schedule. Can there be an algorithm that the whole day is available, but if a client schedules an 11am then the only two appointments that are now open are a 10am and 12pm? And then if the 10am also gets booked it opens the 9am? It makes sure I don’t have two bookings at opposite ends of my day.

Calendly is a great tool for scheduling, but some labels in the event creation process lack Polish translations, which can be a challenge for local users. I know there was a ticket for this issue, but it’s been closed, and we’d like to bump this topic. We can help by providing accurate and culturally relevant translations for all Polish labels and reviewing existing ones for consistency. This will enhance the user experience for Polish-speaking customers and support broader adoption in the Polish market. Let us know how we can collaborate!